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Night Auditor


las vegas, Nevada


Night Auditor Job Opening in las vegas, Nevada - Night Auditor Holiday Inn Express is seeking a Front Desk/Night Auditor. We are offering an opportunity for a focused individual with excellent guest service skills. JOB RESPONSIBILITIES: The Front Desk agent represents the hotel to the guest throughout all stages of the guest�s stay. Determines a guest�s reservation status and identifies how long the guest will stay. Registers guests, verifies method of payment, and then assigns rooms, accommodating special requests whenever possible. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the features and services of the property. SPECIFIC JOB SKILLS: Ability to effectively deal with internal and external customers, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Ability to handle cash and credit card transactions. Friendly, has enthusiasm for guest service and guest satisfaction. Sales-minded Experience: Prior customer service experience preferred. Past IHG experience is a plus. Apply at Holiday Inn Express 4035 N. Nellis Blvd Las Vegas, NV 89115 ** Please submit application and resume by Monday 16, ** las vegas nv nevada

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