Quincy, Massachusetts
Weekend Customer Service Associate Job Opening in Quincy, Massachusetts - "Customer Service/ Provider Engagement Specialist"
What You?ll Do :
Deliver 5-star, support to our care providers and Client
Help ensure all assignments are filled, and care providers are getting assignments that meet their needs
Walk care providers through the onboarding process and all of the tools they need to be successful working for IntelyCare
Help existing care providers troubleshoot any issues they experience (i.e. a delayed payment, shifts)
Help brand the IntelyCare name and get care providers excited about working for IntelyCare
Stay on top of new IntelyCare policies, procedures, and programs that affect care providers
Who Are We:
IntelyCare is disrupting the $14B antiquated healthcare staffing industry by providing a true, on-demand care delivery platform built with smart mobile and web technology. Existing staffing agencies, still using fax and phone, need 24-48 hours-notice to provide only partial shift coverage, leaving healthcare organizations short staffed or paying overtime. Using the IntelyCare platform, healthcare organizations can request a nurse with as little as a 4-hour notice. Experienced, fully-vetted IntelyCare Care Providers receive a mobile alert of an opportunity and accept assignments within minutes giving the skilled nursing facilities peace of mind that their patients will all have quality care and with less administrative burden.
Type of Person We're looking for:
1.) Energetic
2.) Willing to work long/odd hours - Weekend Saturday + Sunday 7am - 4pm
3.) Doesn't give up
4.) Can handle pressure
5.) Someone who is looking to grow (Fastest Growing Agency in the US)
Salary: $18.00 /hour
Required experience:
customer service: 1 year
|
