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Desktop Support Analyst


Arlington, Virginia


Job Type: FT


Rate: DOE


Desktop Support Analyst Job Opening in Arlington, Virginia - Desktop Support Analyst in this role, you will need to excel at explaining intricate technical information to the non-technical user. a driven individual who is most productive in an active and positive environment is the ideal candidate for this position. if that description matches your personal qualities, technology has a desktop support technician role that may be the position for you. motivated candidates with effective problem-solving abilities will be the best fit for this position. located in the arlington, virginia, area, this desktop support analyst role is full-time in nature. to be considered for this role you must possess an active secret clearance or above and a security+ certification. what you get to do every day - hardware repairs with the appropriate vendors - administer computer desktop support in accordance with established policies and procedures - offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - settle computer problems, and offer suggestions on appropriate action/solutions - keep up, explore, and fix computer systems, hardware, printers, and computer peripherals - develop records of daily data communication transactions, issues and remedial actions taken or installation activities - communicate regularly and effectively with ticket submitters

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