Madison, Alabama
Front Desk Supervisor Job Opening in Madison, Alabama - Front Desk Supervisor
Job Description
Job Title
Front Desk Supervisor
Department
Clinical Operations
Reports to
Office Manager
Supervises
N/A
Location
Madison, AL
FLSA Status
Part-time
Are you passionate about helping people with drug, alcohol and other chemical dependencies in a professional, outpatient medical setting? Do you want to be part of a team of specialists dedicated to providing excellent care to an underserved population?
Pathway Healthcare?s No Judgement, Only Help approach may be right for you!
Pathway Healthcare, LLC is a rapidly growing, multi-state healthcare company that provides outpatient, evidence-based medical and behavioral treatment to patients suffering from opioid dependency and other substance use disorders . We help people.
The Pathway Healthcare Mission
Increase access to care
Provide treatment consistent with other chronic diseases
Remove stigma and shame
Maintain culture of structure, encouragement, and celebration
Improve patient life function
Pathway Healthcare team members should demonstrate the following attributes:
Compassion
Positive Attitude
Excellence
Efficiency
Team minded
Key Tasks and Responsibilities
Pathway Healthcare Front Desk Supervisors are welcoming, friendly, and assertive. They are responsible for managing incoming phone calls, checking patients in and out, collecting accurate payment from insured and uninsured patients, and recording patient communication and monetary interactions appropriately. The Front Desk Supervisor will be in frequent contact with insurance companies for benefit verification and prior authorization purposes.
Front Desk Supervisor candidates must be proficient in the following:
Professional Etiquette (In person and on phone)
Electronic Medical Record management
Insurance benefit verification
Data entry
Medical terminology
Prior authorization and referral management
HIPAA and privacy laws compliance
License Requirements
High School Diploma or equivalent
Physical Demands/Working Conditions
Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 25 lbs.
Job Type: Part-time
Job Location:
Madison, AL
Required education:
High school or equivalent
Required experience:
Medical Terminology: 1 year
Insurance Verification: 1 year
Office Administration: 2 years
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