Salt Lake City, Utah
Technical Writer Job Opening in Salt Lake City, Utah - Nexeo is seeking top talent to lead us in our documentation efforts. From working with business experts to engineers, we will rely on you for the direction needed in our documentation in providing information to the company and industry experts. We are looking for a candidate with a technical background.
Responsibilities:
Establish and foster working relationships with various stakeholders and teams
Work with internal teams to obtain documentation requirements
Evaluate existing business processes and translate into accurate, consistent, and concise documentation that follows a logical flow
Work with Line of Business Leaders and SME's to develop new procedures and maintain existing documentation for individual business units
Interview SME's and perform research for policy, procedure or documentation development
Manage, organize and maintain electronic documentation project
Create and maintain short-term and long-term roadmap for the technical writing domain
Align writing projects to large strategic objectives and ensure they understand the big picture and goals
Standardize content across platforms and media
Connect with the various engineering teams to understand key projects and the required documentation deliverables to ensure we are providing the documentation support they need to meet project schedules and expectations
Manage expectations of all interested parties: defined clear schedules with key deliverables and milestone dates, identify and communicate risks and adjustments to the overall documentation deliverables
Qualifications:
5+ years of experience as a technical writer in software development
3-5+ years managing a team of employees
Strong math or financial background
Knowledge of software engineering documentation standards
Outstanding verbal and written communication skills
Exceptional thoroughness, attention to detail, and systematic writing process
Skilled at prioritization and multitasking
Ability to collaborate and influence with cross functional teams, within other geographies, and be willing to ?roll-up the sleeves? in order to accomplish all necessary tasks
Analytical, problem-solving and organizational skills with focus under pressure
Proactive with proven ability to execute on multiple tasks concurrently
Independent in examination and analysis
Resourceful, action-oriented with the ability to get things done and overcome obstacles
B.S. or B.A. degree (Journalism, Business Communications, English, Technical Writing or equivalent)
Preferred Experience:
Knowledge of Atlassian Confluence
Experience working directly with engineer teams
A thorough understanding of the software development (SDLC)
Previous experience in technical documentation such as creating and maintaining ERD?s, process flows, application programming interfaces (APIs) and data dictionaries.
Ability to be responsible for regular and ongoing communications
Proven, self-motivated ability to bring work items to closure, following up and escalating to do so, as necessary
Willingness and ability to work on both individual and team projects.
Passion to thrive in a fast-paced, ever-changing environment
Willingness and flexibility to adapt to changes in project assignments and/or work environment.
Ability to take initiative, maintain a positive attitude, be self-motivated, and to work effectively on projects with minimal direct supervision.
Benefits:
Catered lunches, a fully stocked kitchen, and subsidized gym membership.
Competitive salary packages and bonuses.
A flexible vacation policy allows you to truly relax and reboot.
Comprehensive health, vision, dental, and life insurance as well as disability benefits.
100% of health, vision, and dental premiums paid by SoFi for employees and their dependents.
401(k) and education on retirement planning.
Tuition reimbursement on approved programs, up to $5,250 a year.
Monthly contribution to help you pay off your student loans.
Job Type: Full-time
Required experience:
Technical Writing: 3 years
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