New York, New york
Sales Manager- Luxury Retail Job Opening in New York, New york - Retail Sales Manager- Madision Ave Flagship location
Summary
The Sales Manager oversees the store sales team, manages sales objectives and works to develop the sales associates and improve the overall client experience. The Sales Manager must demonstrate the highest level of CRM and work in concert with Store Manager to drive sales and store profitability. The Sales Manager should place emphasis on networking and outreach initiatives while acting as a brand ambassador for our global luxury brand
Key Responsibilities:
Sales and Client Relations
Achieve store sales goals
Provide training for team in selling techniques and product knowledge
Analyzing store performance, identifying problems and crafting solutions. This includes monitoring and understanding sales reports and financial statements
Demonstrate the highest level of service for a luxury brand, mentor the team on service standards and assist in the cultivation of new and existing clients
Act as a brand ambassador, play an active role in the community and seek outreach/networking opportunities
Stock and Inventory Management
Communicate with leaders to ensure inventory meets the needs of the business
Adhere to all repair processes in coordination with company policy and procedures while providing exceptional customer service
Conduct inventory counts, manage RTV?s and overall stock movement
Ensure accurate and efficient receipt and transfer of all goods
Execute well organized inventory counts resulting in minimal discrepancies
Team Management
Attract and recruit successful sales associates and employees capable of being promoted into managerial positions
Coach the sales team on performance, provide professional development, and nurture corporate culture
Motivate the sales team through the creation of a fun work environment
Implement company clienteling practices to build each team member?s business and overall store performance
Store Operations
Maintain operation of all POS functions to ensure accurate store reporting and accounting
Work with Store Manager to create weekly and monthly sales/marketing reports using Excel and Retail Pro Software
Visual Merchandising
Merchandise the store and execute window displays in accordance with company directives for collections
Maintain all display fixtures, lighting and marketing material
*These duties outlined reflect the job description as accurately as possible at this time. Duties are subject to change at the discretion of management.
Requirements
Must possess at least 3 years? experience in retail management with a luxury brand
Proven ability to drive sales from start-up, execute events and work in concert with marketing
Talent for managing and developing a cohesive team
It is preferred that the incumbent come with a strong existing network in the industry and/or community
High School diploma or equivalent
Required to lift boxes up to 20lbs repeatedly
Able to work evenings, weekends and holidays
Working Conditions :
Leadership skills, Motivating others, Ability to work under pressure, attention to detail, moderate lifting, standing for extended periods, reading text, document use, numeracy, writing, oral communication, working with others, problem solving, decision making, critical thinking, job task planning and organizing, significant use of memory, finding information, computer use, continuous learning
Business Equipment and Computer Applications : Windows, General office equipment, Electronic mail, Electronic scheduler, Word processing software, Spreadsheet software, Retail Pro Software
Travel for training purposes to Canada or other areas may be
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Sales: 4 years
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