Hartford, Connecticut
Outreach Coordinator Job Opening in Hartford, Connecticut - Access Health CT (AHCT) continues to adapt to the ever changing health insurance landscape while continuing to enforce the regulations set forth by the current Affordable Care Act (ACA)/Obamacare.
The opportunity to join our organization in the newly created role of Outreach Coordinator will provide you with unique experience that you cannot get anywhere else. You become a part of the very thread of what has helped tens of thousands of Connecticut residents get healthcare coverage for themselves and their families. We support health reform efforts at the state and national level that provide CT residents with better health, and an enhanced and more coordinated healthcare experience at a reasonable, predictable cost.
Access Health CT is a nationally recognized model of how to launch and operate a successful health insurance marketplace. Thanks to our exceptional staff and dedicated partners, we have served nearly one million Connecticut residents. All these efforts were able to reduce Connecticut?s uninsured rate to an all-time low. All of us in Connecticut can take pride in this achievement!
Outreach Coordinator Position Overview:
Responsible for community outreach and engagement activities that are coordinated and aligned with Access Health CT?s (AHCT) overall marketing and communications plans, and meet established performance metrics related to engagement and enrollment.
This position will develop a comprehensive direct outreach and engagement plan for AHCT and will coordinate the execution of outreach efforts among AHCT staff and external business partners. These could include state agencies, advocacy groups, faith based organizations and other community and nonprofit entities.
This position will report to the Director of Marketing and will work with the Communications Marketing Manager to create marketing and communication materials for outreach and education purposes; including written materials as well as online, social media and audio/video.
This individual must be comfortable representing AHCT at events, media interviews, conferences, and other activities as needed.
Duties and Responsibilities
Assist with the development and execution of the outreach, enrollment and education strategy to ensure that the diverse communities in the state are informed of AHCT?s offerings.
Meet primary goals of these efforts to encourage enrollment and educate the communities around the state.
Develop stakeholder partnerships to support education about the exchange and tie those to a coordinated and comprehensive outreach strategy that actively encourages enrollment (re-enrollment), plan benefits and utilization.
Work with state agencies and divisions to build a cooperative and coordinated effort around educating the public through outreach.
Act as the liaison between AHCT and AHCT?s community partners to plan, implement, execute and measure all community tactics.
Expand AHCT?s presence in the community, especially hard to reach communities of minority populations.
Work with community leaders to help promote AHCT?s mission, health insurance literacy, plan utilization and plan benefits education, and enrollment information.
Continue to foster relationships within key communities.
Main liaison between AHCT and external partners, including but not limited to: event planning and execution; spokesperson at community events, etc.
Responsible for executing the in-person enrollment strategy during Open Enrollment including: locations, location partner liaison, staffing requirements, reporting/feedback etc.
Main point of contact for the execution of the broker strategy (individual business), assisting with the coordination of: training, communications, customer support and issues in general that this population might have.
Qualifications
BA/BS degree in Marketing, Communications, or related field.
5 ? 10 years? experience in developing strategic outreach/education campaigns and/or communication programs.
Excellent presentation skills
Preferably bilingual (EN/SP)
Ability to establish and maintain effective working relationships with diverse groups of state, regional, and local partners, stakeholders, leaders and agents.
Knowledge and cultural understanding of state?s diverse populations and communities.
Excellent verbal and written communication skills; must be comfortable and effective in making public presentations to different audiences.
Knowledge of principles and practices of health care and public health
Physical Demands : the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, hear, stand, use hands to type data, and utilize a phone or other electronic communication devices. This employee may have to operate business machines and lift up to 20 lbs.
Work Environment : this role is based in the Hartford, CT corporate office but requires frequent travel throughout the state. The noise level in office is usually low to moderate. Fast paced deadlines with high stress at times.
Benefits : AHCT provides an incredible benefit package in which most benefits are at little to no cost to the employee! Benefits include medical, dental, vision, short and long term disability, life insurance, generous paid time off, federal holiday observance, educational assistance, and company matched retirement plans!
Visit our company website at
Equal Opportunity and Affirmative Action Employer
Job Type: Full-time
Required education:
Bachelor's
Required experience:
developing strategic outreach/education campaigns and/or communication programs: 5 years
making public presentations to varied audiences: 5 years
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