Burlington, Massachusetts
Sales Associate Job Opening in Burlington, Massachusetts - PRIMARY FUNCTION:
Provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.
ESSENTIAL DUTIES & RESPONSIBILITIES:
*Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards.
* Achieve established sales and contest goals.
* Maintain knowledge of current sales and promotions.
* Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
* Utilize effective selling techniques to build multiple sales and increase productivity.
* Demonstrate comprehensive product knowledge, including features and benefits.
* Efficiently and accurately perform register transactions i.e., sales, returns, and exchanges.
* Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
* Uphold store maintenance and cleanliness standards.
* Straighten, clean and help maintain stockroom as needed.
* Process, ticket, and restock merchandise as needed.* Perform other duties as assigned by management.
* Comply with all Company policies and procedures.
SKILLS:
* Proven ability to prioritize and handle multiple tasks simultaneously.
PHYSICAL REQUIREMENTS:
* Ability to be mobile on the sales floors for extended periods of time.
* Casual part-time associates must be available to work a minimum of three regularly scheduled shifts, two regularly scheduled shift during the weekend (Friday, Saturday and/or Sunday) and two regularly scheduled shifts during weekdays.
* Associates must be available for annual inventory and entire holiday season (November and December).
* Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
* Ability to operate POS system.
Job Type: Part-time
Required education:
High school or equivalent
Required experience:
sales: 1 year
customer service: 1 year
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