San Diego, California
Clinical Representative Job Opening in San Diego, California - Job Description
Title: Clinical Representative
Supervised by: Regional Sales Manager
Summary:
The Clinical Representative is responsible for managing clinical trials involving the company?s product offerings through direct interaction with healthcare facility (primarily hospitals) staff and leadership. This involves being on-site at the customer?s location to provide instruction on the product attributes and functionality, answering questions, and documenting clinical feedback on the use of the product during surgical procedures. The individual also acts as a clinical expert for the regions for which they are assigned, answering customer and sales representative questions and inquiries related to the company?s products and application.
Duties and Responsibilities:
Coordinates with Regional Sales Manager, the facility, and appropriate Sales Representative to schedule product trials at facilities within the region
Provides expert guidance to the facility as to the product?s use during surgical procedures, answers questions from the staff, troubleshoots any non- performing product, and gathers clinical feedback from the staff through the use of evaluation forms
Act as a clinical expert to the region and answer questions from sales team in an effort to elevate their clinical knowledge
Assist in investigating product complaints on occasion
Present Buffalo Filter education programs as requested by Sales Regional Manager, Sales Representative, and Facilities.
Coordinate with Clinical Programs Manager as it relates to presentation of the latest CE program, provide feedback from CE attendees, and provide input into the development of future programs
On occasion, perform voice of customer activities based on direction of the Sales Regional Manager
Provide ideas and input as to future company new product development and service programs
Present product in-services to facilities for the company?s products and services
Maintain an adherence to the department?s budget allowance for clinical activities
Provide clinical training to the sales team as required
Provide input as to the strategic product direction and overall brand positioning of Buffalo Filter
Maintain professional accreditations and certifications as applicable
Education & Qualifications:
Minimum of 5 years experience as a registered nurse working in an operating room environment
Demonstrated confidence in providing clinical education events
Excellent written and verbal communication skills
Proven ability to work within a team environment
Must be able to travel 50%- 70% of the time, some local
Work Environment & Physical Requirements:
The position will primarily take place at customer and potential customer locations. These locations will be primarily hospitals and surgical centers.
Occasional lifting of products and accessories required, typically less than 30lbs.
Must be willing to provide proof of, or receive the following immunizations required by the healthcare facilities we serve:
Proof of MMR or documentation of having Measles, Mumps & Rubella
Chicken Pox vaccination/titer or documentation of having Chicken Pox
Hepatitis B vaccination/titer or documentation of having Hepatitis B
? proof of immunization
Annual health exam with applicant?s chosen physician which must include PPD test (Tuberculosis Skin Test)
Annual flu shot
Additional may be required by individual facilities
Applicant must maintain current certifications in HIPPA Training (Privacy), Bloodborne Pathogens, and OR Protocol Training. Other course material may arise as they become required by the company?s customer base.
Relationships:
Member of AORN and other professional organizations desired.
Must maintain credentials with appropriate representative credentialing agencies
The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and the requirements.
Job Type: Full-time
Required education:
Bachelor's
Required experience:
Operating Room: 5 years
Required license or certification:
Registered Nurse
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