Grand Forks, North dakota
Senior Customer Service Representative Job Opening in Grand Forks, North dakota - Job description
Frandsen Bank & Trust is a growing company looking for a Full Time Senior Customer Service Representative for our Grand Forks, ND office. Responsibilities will include handling routine financial transactions while ensuring a positive interaction with ; handling customer inquiries and research; FB&T product knowledge and cross selling product as appropriate. This position is also responsible for opening all types of Retail Banking accounts.
The qualified individual will provide professional, superior customer service to both internal and external customers. A pleasant disposition and ability to communicate clearly and effectively to new and existing customer is a must. Candidates must have an eye for detail, work efficiently and cooperatively, and be flexible. Teller experience is preferred.
About Frandsen Bank & Trust
Founded in 1982, Frandsen Financial Corporation (?FFC?) is an interstate bank holding company with full service community banks in Minnesota, Wisconsin, and North Dakota. FFC currently has $1.5 billion in assets. In addition, FFC has $142 million in assets under management in its Wealth Management & Trust operations.
FFC operates a high quality community bank, Frandsen Bank & Trust, that provides a wide array of banking products and services to their customers and communities; deposit accounts, loans, online banking, bill pay, eStatements, cash management, credit and check cards, electronic payments, ATMs, telephone banking, safe deposit boxes, and trust (Wealth Management & Trust), and investment management (Frandsen Investment Services). All products and services are provided in a true community banking environment where the customer is cared for in a way that nurtures a long-term relationship.
FFC provides a variety of support services to its community banks, including; data and item processing, accounting, regulatory reporting, auditing, marketing, human resources, compliance and training, loan review, investment management, asset/liability and funds management, and policy management. This structure allows our bankers to spend more valuable time with the customers to develop long-term banking relationships.
Frandsen Bank & Trust is an Affirmative Action and Equal Opportunity Employer,
Job Type: Full-time
Required education:
Associate
Required experience:
Customer Service: 2 years
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