Guthrie, Oklahoma
Customer Relations and Office Assistant Job Opening in Guthrie, Oklahoma - Job Description: Customer Relations and Office Assistant
Reports to: Publisher
Job Summary
We are looking for a reliable Customer Relations Office Assistant to join our team. Ideal candidate is self-motivated and organized.
Classification: Full Time
Hours: 8 a.m. to 5 p.m. Monday through Friday or as specified by publisher. Over-time must be pre-approved by publisher.
Pay: $9.00/hour
Commission: 10% on accounts classified word and display ads only
Responsibilities include:
Answering telephone and assisting walk-in customers
Book work to include: entering sales tickets and producing necessary sales and accounting reports, closing out the month, circulation calls and reports, picking up and dropping off mail, bank deposits, picking up legal advertisement from court house and entering legals into the system and returning affidavits to attorneys who run them.
Sales responsibilities to include: handling classifed word and display ads. This includes taking them, scheduling them, getting copy approved and then doing call-backs to attempt to upsell them another run. Sell special projects as assigned as well as reviewing past publications for clients who ran and conduct a follow-up call. Participate in corporate contests for selling signature pages (training provided).
Legals: this includes not only entering legals that come in and doing affidavits, but also quality checks to current attorneys as well as prospecting new attorneys.
Circulation: Work with distribution person as well as publisher to audit racks and vendors monthly. Make recommendations of new vendors and where low-producing racks need to be moved. Also includes circulation retention calls for those customers close to expiring and prepare necessary reports that need to be sent to AHP.
Month end and reporting: Supply all sales reports to publisher. Also supply aging report at the beginning as well as mid-month. Publisher may ask for help in reaching out to past due clients. Prepare and submit month-end reports in a timely fashion always by or before due date and forward to corporate. Review with publisher each month to strategize upcoming months.
Responsible for assisting publisher and corporate office with the preparation of monthly close by sending appropriate reports, weekly revenue reports and sending items to the home office for the accounts payable check run, maintain files as needed, reconciliation of history for accounts receivables and oversee day-to-day office clerical / reception / assistant functions.
Assist publisher with preparation of annual budget
Ensure compliance with accounting deadlines
Provide explanations of transactions as needed
Perform other office duties as assigned
Qualifications
Proficient in Word, Excel and Email programs
Communication skills
Strong organizational and analytical skills
Accounting and accounts payable experience (preferred, not required)
Able to interface with customers, management, coworkers and corporate office
Time management and self-motivated
Job Description: Customer Relations and Office Assistant
Reports to: Publisher
Job Summary
We are looking for a reliable Customer Relations Office Assistant to join our team. Ideal candidate is self-motivated and organized.
Classification: Full Time
Hours: 8 a.m. to 5 p.m. Monday through Friday or as specified by publisher. Over-time must be pre-approved by publisher.
Responsibilities include:
Answering telephone and assisting walk-in customers
Book work to include: entering sales tickets and producing necessary sales and accounting reports, closing out the month, circulation calls and reports, picking up and dropping off mail, bank deposits, picking up legal advertisement from court house and entering legals into the system and returning affidavits to attorneys who run them.
Sales responsibilities to include: handling classifed word and display ads. This includes taking them, scheduling them, getting copy approved and then doing call-backs to attempt to upsell them another run. Sell special projects as assigned as well as reviewing past publications for clients who ran and conduct a follow-up call. Participate in corporate contests for selling signature pages (training provided).
Legals: this includes not only entering legals that come in and doing affidavits, but also quality checks to current attorneys as well as prospecting new attorneys.
Circulation: Work with distribution person as well as publisher to audit racks and vendors monthly. Make recommendations of new vendors and where low-producing racks need to be moved. Also includes circulation retention calls for those customers close to expiring and prepare necessary reports that need to be sent to AHP.
Month end and reporting: Supply all sales reports to publisher. Also supply aging report at the beginning as well as mid-month. Publisher may ask for help in reaching out to past due clients. Prepare and submit month-end reports in a timely fashion always by or before due date and forward to corporate. Review with publisher each month to strategize upcoming months.
Responsible for assisting publisher and corporate office with the preparation of monthly close by sending appropriate reports, weekly revenue reports and sending items to the home office for the accounts payable check run, maintain files as needed, reconciliation of history for accounts receivables and oversee day-to-day office clerical / reception / assistant functions.
Assist publisher with preparation of annual budget
Ensure compliance with accounting deadlines
Provide explanations of transactions as needed
Perform other office duties as assigned
Qualifications
Proficient in Word, Excel and Email programs
Communication skills
Strong organizational and analytical skills
Accounting and accounts payable experience (preferred, not required)
Able to interface with customers, management, coworkers and corporate office
Time management and self-motivated
General Information
General working hours are from 8am ? 5:00pm and other hours as assisgned for community events, etc.
General Information
General working hours are from 8am ? 5:00pm and other hours as assisgned for community events, etc.
Pay: $9.00/hour
Commission: 10% on accounts classified word and display ads only
Job Type: Full-time
Salary: $9.00 /hour
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