Prescott, Arizona
Order Processor Job Opening in Prescott, Arizona - ***IMMEDIATE OPENING***
Headsets Direct is currently accepting applications for 30+ hour/wk ORDER PROCESSOR position within our company. This position requires an individual that excels at multitasking. Duties include entering orders, processing credit cards, generating shipping labels, picking orders, shipping orders, generating reports, resolving shipping discrepancies between customers and shipping carriers, and a variety of other tasks.
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Headsets Direct is an Authorized Plantronics Stocking Distributor located in Prescott, Arizona. Since our inception in 1996, our focus has been to offer high quality commercial grade headsets to our customers with superior product knowledge and exceptional customer service.
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Duties and Responsibilities (Backup our lead positions which do the following):
Order Processing / Data Entry / Shipping Assistant:
Print 30+ online orders from online system (Magento)
Enter 30+ online orders into our accounting system (Sage 50)
Analyze 50-80 orders for fraud and flag for management
Process 50+ credit cards within accounting system/online system
Generate 50-80 shipping labels via UPS/USPS
Alert management on any order abnormalities
Pick/Ship 50-80 orders from the warehouse
Assist warehouse with incoming pallets and restocking inventory
Receive inventory into accounting system
Generate end-of-day reports for accounting system and UPS
Oversee back-orders and incoming shipments to ensure timely shipping when available
Answer overflow calls to help customers or take messages
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Qualifications:
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Must be able to type 50+ words per minute accurately for data entry/order processing
Must be able to multi-task and enjoy working in a fast paced environment
Exceptional accuracy, attention to details, organizational and time management skills
Excellent verbal communication
Computer literacy and knowledge of Microsoft products required
Outstanding punctuality and attendance is a must
Willingness to work/coordinate with different departments
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What We Offer:
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$12-14 DOE
Paid time off and holiday pay
M-F 30+ hours/wk
Attractive, casual, and quiet work environment
A stable permanent position with a growing company
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Visit us at:
NO PHONE CALLS OR WALK-INS PLEASE.
BACKGROUND CHECKS ARE PERFORMED PRIOR TO EMPLOYMENT.
Job Type: Full-time
Salary: $12.00 to $14.00 /hour
Required education:
High school or equivalent
Required experience:
Customer Service: 3 years
Data Entry: 3 years
Office Environment: 3 years
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