Percival, Iowa
Retail General Manager Job Opening in Percival, Iowa - Drive Your Future
We are leaders in the retail and restaurant industries, allowing us to specialize in customer service and leadership development. It takes a lot to keep our units running smoothly. We serve a million customers a day , and we need the most determined and innovative industry players on our team
Pilot Flying J is committed to making life better for Professional drivers. We have more than 650 retail locations and are the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America and proudly serve our customers 24 hours a day, 365 days a year. If you are customer-service driven and thrive in a fast-paced, high-energy environment, then you?ll love this opportunity.
Position Summary
Our Retail General Managers oversee our high-volume retail facilities. Retail General Managers are responsible for the generation and execution of travel center or plaza and restaurant business plans to achieve established standards, sales, and profit objectives. Retail General Managers consistently deliver and coach others to deliver fast service, friendly smiles, and clean facilities to all of our customers.
About This Opportunity
Coaches others to ensure customer expectations are met and leads by example.
Drives Travel Center or Plaza sales, accounting, maintenance, merchandising, food service and fuel desk functions.
Builds, coaches, manages, and develops customer focused teams.
Tracks inventory and performs P&L analysis.
Analyzes, interprets and acts on data to achieve desired business objectives.
Maintains effective vendor relationships.
Ensures compliance with federal, state, provincial, local, and PFJ rules, laws and regulations.
Basic Qualifications
Minimum of 3-5 years of management experience in retail, hospitality, restaurant or similar industry with responsibility for financial results.
Previous management proficiency in high volume retail with P&L accountability.
Incredible customer service skills and the ability to create and maintain a customer focused culture
Ability to communicate effectively with customers, Travel Center and Travel Plaza staff, Region, Division, Zone and the Support Center.
Benefits
- Nation-wide Medical plan/Dental/Vision
- Weekly Pay
- 401(k)
- Tuition Reimbursement
- Relocation Assistance
- Adoption Assistance
- Flexible Spending Account
- Bonus & Profit Sharing Potential
- Flexible Schedule
- Paid Vacation
Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment.
Job Type: Full-time
Required experience:
management: 3 years
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