Weare, New hampshire
Service Sales Account Representative Job Opening in Weare, New hampshire - Granite State Plumbing & Heating is looking for a service contract sales person for our Weare, NH office and our Lebanon, NH office.
This position would be focusing on maintenance service contract sales and new customer acquisitions, this role will market our full service offering through acquiring new business and prospecting activities for new customer accounts.
Job Responsibilities:
(other job duties may be assigned)
Acquisition duties:
Identifies, targets, and acquires prospective new customers in assigned markets
Converts leads into opportunities by leveraging the Comfort Systems sales process and leveraging the appropriate internal resources
Provides knowledge and consultation by developing HVAC system and account management related solutions for the customer?s problems, including financial and performance-based considerations
Develops and executes an account specific acquisition plan
Assembles and coordinates acquisition team as needed for customers and projects
Consistently uses the Comfort Systems CRM/Estimating suite to maintain information and new opportunities
proposals and/or contracts with all buying influences negotiating scope of agreement/project
Account Management duties:
Develops and maintains multiple relationships with buying influences in the customer?s organization
Consistently ascertains customer needs and current market opportunities
Provides total account business reports and annual forecasts by consolidating and referencing market information through collecting, organizing and assembling data
Provides quotes for maintenance agreements, service repairs and small projects
Communicates customer perceptions by gathering customer feedback and sharing information with management
Maintains a competitive advantage by learning about competitors? activities and reporting to management
Performs needs analysis for the customer, then generates quotes and closes orders
Qualifications :
To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required of a Service Account Representative. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience Required:
Bachelor?s degree preferred, but not required
One to three years related experience
Or an equivalent combination of both education and experience
Other Requirements:
Abilities:
able to lift at least 50 pounds
able to use and climb step/extension ladders
read, analyze, and interpret information
write reports and business correspondence
effectively present information and respond to questions from internal and external clients
calculate figures and amounts such as discounts, interest commissions, and percentages
ability to identify customer?s needs and translate into sales opportunities
problem solve
adapt to individual and team work environment
proficiency of Microsoft Office products * Valid driver?s license
Flexibility to work overtime and weekends (as needed)
Professional appearance
Strong interpersonal skills, achievement oriented, self-motivated, and organized
Work Environment:
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of a Service Account Representative. This position typically works commercial and industrial business environments with the majority of their time being spent at customer sites.
The above job description covers the principle duties and responsibilities of this job. However, this job description should not be construed to be a complete listing of all miscellaneous, incidental, or other duties which may be required.
Granite State Plumbing & Heating / Comfort Systems USA offers full comprehensive benefits, bonus option, and a company vehicle.
Job Type: Full-time
Required education:
High school or equivalent
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