Montgomery, Alabama
Leasing Consultant Job Opening in Montgomery, Alabama - Are you seeking a fast-paced work environment where people matter most? JMG is committed to attracting and retaining the best in the industry and creating an employer-of-choice environment. From exceptional training and leadership to our growth opportunities and culture, JMG is the place to be!
Primary Responsibilities:
Convert leads into tours by following up with all prospects and providing helpful and persuasive information about the community and neighborhood
Contribute to desired occupancy goals by conducting personalized tours of the community that result in new leases
Build loyalty and achieve resident retention goals by ensuring residents and prospective residents receive superior customer service
Social Media savvy - Generate awareness, interest and excitement via social media
Work weekends when prospective residents are out looking for their new home and receive days off during the week
Assist in preparation and implementation of marketing plan to effectively market community and generate traffic.
Create Product Knowledge Notebook and update regularly.
Answer prospective resident calls, set appointments for community visits, and enter traffic in computer.
Tour community and show apartments to prospective residents.
Qualify prospective residents lease apartments in accordance with Fair Housing Laws.
Keep current on market and competition.
Assist in Personal Service Agent Program
Administrative and Clerical duties as required for position
Set up and maintain resident files per JMG policies and procedures.
Process rental applications and prepare new lease agreements, renewals and process notices to vacate.
Coordinate move-in/move-out inspections with residents.
Enter service requests and distribute to service staff.
Effectively communicate with residents and staff in a courteous manner to ensure resident satisfaction.
Provide customer-service oriented assistance to residents when a complaint is received.
Assist in preparation of community newsletters, flyers, and resident letters.
Assist in planning of community events.
Job Requirements
Must possess the ability to read, comprehend, and follow simple to moderately complicated verbal and/or written instructions to perform tasks assigned and to maintain records. Must possess basic arithmetical calculation skills (addition, subtraction, multiplication, division, percentages, etc.) This level of proficiency is normally achieved through completion of a high school education or its equivalent.
Be able to effectively communicate with residents, staff, and other suppliers or vendors to ensure efficient operation of office activities.
Must have experience working with computers and be proficient in MS Office (Word, Excel, and Outlook).
Prior experience working with community management software and web-based programs is preferred.
Work with multiple deadlines, maintaining efficiency and control over projects assigned within time frame allowed and changing priorities.
Possess a basic knowledge of sales/marketing techniques and theory and procedures. This knowledge may be acquired through courses in high school or college, or three to six months? on-the-job training. Must be able to work with various kinds of people, maintaining a professional, positive tone.
Possess a basic knowledge of lease agreements and terminology. Understand basic landlord/tenant laws and fair housing regulations. This could be learned within three to six months on-the-job training.
Job Type: Full-time
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