Branford, Connecticut
Customer Service Call Center Representative ? Healthcare Ind... Job Opening in Branford, Connecticut - Customer Service Call Center Representative ? Healthcare Industry
NO PHONE CALLS PLEASE You will be contacted directly should we wish to pursue the hiring process with you. Please do not apply for this position unless you have at least 1 year of customer service call center experience AND medical billing experience.
Full-Time position available immediately
A customer service billing representative is needed immediately to work within our inbound call center.
This is not a sales or telemarketing position *
*** Candidate Requirements:
High school diploma or equivalent (college preferred);
At least one (1) year experience receiving patient phone calls and resolving billing questions in a healthcare environment (preferably a doctor?s office, hospital setting, medical billing office);
A pleasant phone mannerism with lots of patience, compassion and understanding;
Bi-lingual (English/Spanish) preferred but not required;
Excellent clerical and data entry skills;
Ability to multi-task and keep organized in a fast paced environment;
Working knowledge of electronic billing/collections software (preferably Centricity);
Typing and Computer skills (word and excel);
Strong organizational skills with attention to detail;
Must be able to work at a fast pace, and troubleshoot payment problems with minimal supervision;
*** Job Requirements include, but are not limited to:
Accepting patient phone calls while providing courteous and accurate responses to their questions
Collecting patient payments made from receiving their monthly statements
Researching patient visits, insurance coverage/EOBs, etc as needed
Performing basic data entry into database system
Misc services such as scanning, faxing, email
Completing other tasks as needed
*** Compensation:
CPa Medical Billing & Consulting is offering a competitive salary plus bonus and a full benefit package including 401k, paid holidays and vacation.
*** About the Company:
CPa Medical Billing and Consulting is a 3rd party medical billing company that operates the ?back office? services for over one hundred and fifty providers with clients that range from small doctor offices to large multi-specialty clinics and health centers. The company is privately owned and the work environment is a quiet setting without many interruptions
*** Location:
CPa Medical Billing & Consulting is located in Branford, CT - about 1 mile off exit 55/I-95.
Job Type: Full-time
Required experience:
Customer Service Call Center AND Medical Billing: 1 year
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