Peoria, Illinois
Patient Services Coordinator Job Opening in Peoria, Illinois - Our Patient Service Coordinators are the success to every patient visit!
Comprehensive Prosthetics & Orthotics (CPO Services) is looking for a Patient Service Coordinator with a passion for customer service & success.
The Peoria, IL office is an established site with a busy internal & external schedule.
This is an ideal position for someone who is dependable, and has experience in a fast paced & high transaction environment.
Duties & Responsibilities include:
Ensuring exceptional customer service is given to each individual that visits the office
Greet all patients, introduce them to the office, verifying appointment and provide exceptional customer service by in order to make them feel comfortable
Handling all patient inquiries regarding scheduling, payment policies and insurance benefits.
Coordinating patient scheduling and managing the flow of the office throughout the day by providing prompt follow ups.
Collecting data from patients and entering it into the patient mgmt. system.
Assist patients with the completion of internal forms.
Maintain HIPAA compliance through patient confidentiality.
Coordinate Insurance benefits by performing Insurance Verification.
Required experience:
High School diploma or equivalent;
Two years of general office experience; preferable in the health care industry
Two years experience working in a fast paced; high transaction environment
Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, practitioners, management, staff and other customers
Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving customer issues
Ability to accurately and efficiently enter alpha numeric data on screen
Job Type: Full-time
Salary: $12.00 to $14.00 /hour
Job Location:
Peoria, IL
Required education:
High school or equivalent
Required experience:
General Office: 2 years
Healthcare: 2 years
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