Glen Allen, Virginia
Sales Manager Job Opening in Glen Allen, Virginia - Virginia Crossings Hotel and Conference Center is searching for a Sales Manager to work at our beautiful property in Glen Allen. This position is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
Responsibilities will include but not be limited to:
Attend daily Business Review meeting. * Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. * Develop a complete knowledge of company sales policies and SOP?s, and ensure knowledge of and adherence to those policies by the sales team. * Meet or exceed set goals. * Operate the Sales Department within established sales expense budget.. * Initiate and follow up on leads. * Maintain and participate in an active sales solicitation program. * Monitor production of all top accounts and evaluate trends within your market. * Meet or exceed sales solicitation call goals as assigned by the General Manager. * Invite clients to the hotel for entertainment, lunches, tours and site inspections. * Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. * Use your property?s computerized sales management system to manage the hotel?s business, including (but not limited to) generating reports, entering business, blocking space and building accounts. * Meet and greet onsite contacts * Develop networking opportunities through active participation in community and professional associations, activities and events. * Review meeting planner evaluations with the General Manager to ensure that issues receive follow-up.
Basic Qualifications
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings. Participate in as required.
Maintain regular attendance in compliance with company standards, as required by scheduling, which will vary according to the needs of the hotel.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Education
College course work in related field helpful.
Experience in hotel sales or a related field preferred.
High School diploma or equivalent required.
Must be skilled in Windows, Company approved spreadsheets and word processing.
Physical requirements
Long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
An Equal Opportunity Employer
Job Type: Full-time
Required experience:
Sales: 1 year
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