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Retail Manager


Little Rock, Arkansas


Retail Manager Job Opening in Little Rock, Arkansas - Summary : The retail manager is responsible for overseeing all of the business operations of the entities housed in the Cox Creative Center; these include River Market Books and Gifts and Bookends Cafe. The retail manager is responsible for managing all building operations including vendor contact and negotiations, wholesale ordering of RMBG merchandise and Bookends supplies, coordinating art exhibits, recording statistics, processing invoices, budgeting and supervision of staff. The manager also works as needed in any area of the store. The retail manager reports to the Deputy Director of Business Operations and Director of Finance.
Essential Duties and Responsibilities:
-Oversee the planning and maintenance of stock and inventory for Bookends
-Interview, hire, train, supervise, evaluate, and discipline staff as appropriate
-Serve as CALS official retailer for programs involving book sales at CALS
-Manage the online presence including processing and shipping online orders; process online payments and manage online books collection
-Plan additional sales and events intended to generate business and increase traffic into the building
-Communicate with administration and actively attend all required meetings
-Execute all business operations for the library café; including monitoring food inventory levels, receiving, purchasing, waste control, and equipment maintenance and repair
-Train, coach, and counsel employees to provide timely and friendly café service, product presentation standards, and Café cleanliness
-Manage catering component of Café operations
-Certify the café passes bi-annual Health Department Inspection by promoting and practicing food safety habits, identifying and resolving potential health code violations and ensuring that team members are compliant
-Assist with the physical removal and transportation of artwork monthly-Perform all work necessary for the success of the Annual Arkansas Literary Festival including order, process, distribute, and return all of the books needed for the Annual Arkansas Literary Festival. Meet regularly with Festival Coordinator regarding book statuses, author updates, and program changes. Communicate regularly with Volunteer Coordinator to coordinate book sale locations and volunteer needs for the Literary Festival. And create book transportation plan, venue sheets and master price list.
Skills:
Excellent customer service, Strong written and oral communication, Microsoft Office Suite, Vendor management, Staffing, Training, Effective planning, Multi-tasking, Work well under pressure
Desired Qualifications:
-Bachelor?s Degree in Business, Marketing or Management with at least 5 years in a retail setting environment preferably in a bookstore or cafe
-Knowledge of bookstore retail operating principles, cashiering, budgeting, management principles, inventory, and accounting
-Knowledge of online marketplace
Physical Requirements:
Must be able to bend, squat, push a shelving cart that can weight up to 100lbs, and lift 50lbs
Job Type: Full-time
Salary: $35,000.00 /year
Required education:
Bachelor's
Required experience:
Retail Management: 3 years

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