Honolulu, Hawaii
Member Support Representative Job Opening in Honolulu, Hawaii - Perform branch responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures. (Account/loan servicing transaction processing or, new account servicing, new loan servicing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping). Responsible for establishing new member accounts, sell and service credit union products for phone-in members and providing excellent service. Maintain a working knowledge of the policies and procedures for credit union accounts, services and products. Call center experience highly preferred. Required to be flexible with Monday through Saturday operation. Must have a minimum of one year experience in sales or front-line customer service position and one year of cumulative cash handling experience.
Aloha Pacific offers a highly competitive benefits package that includes:
Paid Medical, Vision & Drug Insurance (HMSA & Kaiser Plans)
Paid Employee Dental Insurance
12 Paid Holidays (13 on Election Years)
FREE & Discounted Credit Union Privileges * 401k Plan (200% Employer Match on First 5% of Pay)
Generous Paid Time Off
Company Paid Life Insurance and AD&D
Long-Term Disability and Supplemental Insurance
Subsidies (or 100% reimbursement for bus pass)
Healthcare and Dependent Care Spending Accounts
Development Opportunities
Salary: $14.25 /hour
Required experience:
Sales or Call Center: 1 year
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