Rockville, Maryland
Assistant Property Coordinator Job Opening in Rockville, Maryland - Job Responsibilities include but are not limited to:
Tenant Accounts Receivables
Effectively computing, classifying and recording numerical data to keep tenant account receivable financial records.
Accept rental payments and post rents to the computer
Debit, credit and total accounts on computer spreadsheets and databases using specialized software
Prepare, review and close tenant account receivable ledgers
Prepare rental payments for deposit
Maintaining reports on tenant account receivables
Maintains accurate tenant account receivable records
Updates on daily basis all rents and other fees collected
Prepares all deposits received prior to close of business each day
Property Management
Writing work orders for Maintenance department based on information from tenants, technicians or based on information gathered from site visitors.
Coordinate Unit Inspections
Drafting Memos and/or making phone calls regarding lease issues
Assist Manager of Assets and Maintenance
Administrative:
Maintain Neat, clean, professional appearance at all times, business professional
Strong skills in Microsoft Excel and Word
Skilled typist
Operate computers programmed with software to record, store and provide reports
Receive all invoices and mail, scan and distribute them to the appropriate staff person
Competence in operation of telephone, copy machine, scanning
Participate in training in order to comply with new or existing rules
Ability to work a flexible schedule
Updates required reports concerning, utility consumption, tenant account receivables, repayment agreements.
Maintaining various excel Logs
File, make copies, and maintain electronic filing system, other general clerical duties
Distribute mail, both hard copy and electronic distributions
Assist the Executive Director, and the Manager of Assisted Housing Operations with varying administrative tasks
Customer Service
Represent the company in professional manner at all times
Receive all telephone calls and facilitate in-person office visitors
Listen to client requests and facilitate a solution
Provide information to clients regarding program availability, waiting list status, and other questions
Provide information to the public regarding affordable housing program availability
Provide information to tenant and program participants about their annual income recertification status
Pleasantly Greet clients and program participants
Personal Skills
Demonstrate an ability to support and contribute to the team
Demonstrate strong oral and written communication skills
Ability to get along with team members and clients
Ability to maintain an effective work/life balance professional
Exceptional customer service skills
Willingness to learn program rules and ensure compliance with all company, local, state and federal safety rules.
Core Values
Integrity
Honesty
Tenacity and Enthusiasm
Strong Work Ethic
Professional Characteristics
Problem Solver
Professional Presentation
Drive
Efficient Multi-Tasker
Self-Directed
Teachable
Qualifications
High School Diploma or equivalent required; some college preferred
A minimum of one year experience in a customer service related industry and one year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred.
Must posse strong attention to detail
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem
Successfully pass a criminal background check.
Bilingual a Plus : English/ Spanish
Must receive high scores on Microsoft skills test assessment
Core Technical Skills:
Strong Microsoft Excel and Word skills, typing,
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
leasing: 1 year
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