New York, New york
Billing Clerk Job Opening in New York, New york - About Us:
Wild and Wolf is a UK based designer and manufacturer of award winning gifts, housewares and men?s and women?s accessories. With offices in Hong Kong and New York, we are a fast growing business with an exciting creative energy, thoughtfully producing gifts our customers love. We sell globally to 55 countries. Our customers include specialty independent gift shops, lifestyle boutiques, department stores & destination specialty stores. Our US customer base is over 2500 and growing.
Job Description:
Create customer invoices and credit notes in proprietary software and provide them to customers by all appropriate methods. Research chargebacks and partner with the Credit Controller to resolve discrepancies between the invoice and the customer?s payment. Help to resolve financial issues involving customers.
Key Accountabilities:
Print and post invoices daily based upon the shipment report.
Use Spindle Pro to email invoices to the customers.
Send through hard mail all invoices is customer is not linked to an email.
Follow appropriate procedures to invoice the customer. This requires strong attention to detail.
Follow up to ensure all invoices have been posted.
Resolve any queries or issues with the printing or posting of invoices.
Submit invoices via the customer?s portal or SPS Commerce (EDI).
Download Remittance Advice from the customer?s portal or SPS Commerce (EDI) and pass to the Credit Controller.
Partner with the Sales Managers, Sales Administrators, the customer?s representative and/or warehouse operations team to resolve issues. Upon resolution, follow designated procedure to enter, print, and post a credit note. If providing replacement goods, enter and dispatch a sales order.
Work with Hong Kong office to obtain Forwarder Cargo Receipts then create and submit payment requests to the bank.
Work with the Credit Controller to resolve issues surrounding outstanding payments or customers that have been put on hold.
Ensure Wild & Wolf?s compliance with any financial vendor requirements such as Dun & Bradstreet.
Run reports and analyze data to provide invoicing forecasts as well as monthly overviews on credits, returns and the status of invoices. Work to develop new reports as needed.
Other duties as assigned.
Job Requirements:
College degree
2+ years of billing experience and knowledge of general accounting practices
Excellent math ability and organizational skills
Sense of urgency and attention to detail
Excellent communication and interpersonal skills including a patient and positive phone manner
Data entry skills
Proficient in MS Office, particularly Excel, and experience working with enterprise systems
Consumer goods experience a plus
Job Type: Full-time
Required education:
Associate
Required experience:
billing: 2 years
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