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Practice Manager- Primary Care Joliet/ Oak Street Health


Joliet, Illinois


Practice Manager- Primary Care Joliet/ Oak Street Health Job Opening in Joliet, Illinois - Company: Primary Care Joliet in Partnership with Oak Street Health
Title: Practice Manager
Oak Street Health and Primary Care Joliet are partnering together to create a network of concierge primary care centers to provide an elevated care experience to Medicare patients throughout Will County. Together we will deliver an innovative model that drives patient engagement and satisfaction, improves health outcomes, and manages medical costs for thousands of Medicare eligibles. By improving the health and happiness of our patients, we will achieve outstanding health outcomes which in turn will allow us to reinvest the dollars earned back into our care. We are passionate about healthcare and looking for savvy, entrepreneurial individuals who are excited about rebuilding healthcare as it should be!
Role Description
Practice Managers are important leaders at Oak Street Health. PMs manage one or two clinic locations and are responsible for operations in and around their clinics. PMs are expected to supervise clinical and non-clinical co-workers, support operational initiatives, and generally ensure the clinic operates smoothly and in a timely manner on a daily basis.
Responsibilities
Supervising, coaching and mentoring a multi-disciplinary team of 15+
Leading the execution of in-clinic operational initiatives
Problem-solving team member and patient problems in the moment
Ensuring our patients are always delighted with the level of care they receive
Ensuring our scheduling and billing processes are executed efficiently
Overseeing our clinical and community areas
Advocating for your clinic(s), team, and patients
Being an ambassador in the local community - building relationships with other healthcare providers, social/ community organizations, and marketing partners
Supporting and contributing to on-the-ground marketing initiatives
Generally ensuring clinic operations are running smoothly on a daily basis
This role reports to the Regional Operations Director and has opportunity for advancement.
What we?re looking for
We?re looking for motivated, experienced leaders with:
Demonstrated leadership experience within a clinical setting, ideally with 2 or more years in a supervisory role
Comfort with ambiguity and change
A passion for mentorship and team-development
A problem-solving orientation and eagerness to identify process gaps and implement practical solutions
A flexible and positive attitude
A proactive and adaptable working style- able to cover tasks as they arise
Impeccable judgment and maturity
A supportive attitude toward our patient population of older adults
Proficient PC skills
Bachelor degree required, Master?s degree preferred
US work authorization
Job Type: Full-time

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