Lake Forest, California
Front Office Manager Job Opening in Lake Forest, California - Do you see yourself as a Front Desk Supervisor ?
What's your passion?
Whether you're into travel, design or the latest in culinary adventure, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care, creativity and passion to their work, their craft, as they do their personal pursuits - people who will put our guest experience at the heart of everything they do. And we're looking for more people like this to join our savvy team of hotel professionals. We thrive in celebrating ? the individual talents, interests and dreams that make you who you are. The Holiday Inn Irvine Spectrum is looking for people who are energetic, approachable and cultured with a sense of fun; always curious to discover more and to share inspired suggestions with our guests, with our partners and with each other.
This position assists in managing all aspects of the front office areas and serves as Front Office Manager in his/her absence. You will assist in managing the day-to-day activities of the Front Office staff. Schedule employees to ensure proper coverage. Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions. You will schedule and conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. You may serve as "manager on duty" as required and perform other duties as assigned including assisting staff with their job functions during peak periods.
Qualifications
Requirements include at least two years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. You may be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, and vision. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
Holiday Inn Irvine Spectrum is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Job Type: Full-time
Required experience:
Front Office Supervisor/Manager: 2 years
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