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Benefits Operations Manager - Health Insurance


Palo Alto, California


Benefits Operations Manager - Health Insurance Job Opening in Palo Alto, California - SUMMARY
This position requires operations experience and P&L ownership for Small Group Health Insurance
Responsibilities ?
Run the end-to-end operations for Small Group Life & Health Insurance.
Responsibility will be for multi-location operations.
Operations for 10-15 FTEs with P&L responsibility
Experience & Skills ?
7+ years of experience in US Insurance and Healthcare.
Preference to having experience in P&L management especially in the Life & health insurance.
Account management and operational experience as well, good understanding of Insurance industry.
Bring in new perspective & lateral thinking skills, able to work independently without constant supervision or guidance, analytical & number driven individual, ability to work in multi-cultural, global environment.
Have experience in managing profitability, distributed teams, ability to manage senior and seasoned insurance professionals
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
At least 7 years of experience in managing Insurance operations
Understand the IT and system implications on operations; preferably having been involved in IT project implementation in an operations environment ? operations stakeholders
Either having held senior management level positions in an agency, carrier or TPA organization and ability to engage at the senior most level in a client environment
Process Mapping
Good knowledge of small group life and health services and product offerings.
Excellent Track record with demonstrative success in following best practices in operations management.
Understanding of six sigma and lean methodology.
LANGUAGE SKILLS
Excellent communication skill and proficiency in English language.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence.
Ability to effectively present information and respond to questions from groups of managers, clients, and prospects.
Job Type: Full-time

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