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Technical Engineer


Horsham, Pennsylvania


Job Type: FT


Rate: DOE


Technical Engineer Job Opening in Horsham, Pennsylvania - Technical Engineer technology is looking for a technical trainer. the technical trainer is responsible for the delivery of technical training programs that align with the objectives and strategy of the company. collaborates with the training manager to assess ongoing and future training and developments. essential job functions: ? follow the company standards for delivery of integrity, client focus, teamwork and respect for each individual in every interaction. ? exhibit observable sense of urgency in the execution of all job functions and duties. ? meet or exceed levels of customer service delivery established by the company. ? promote and display finance of america?s core values: partnership, service, empowerment and excellence. ? deliver established training program for use of company software systems via multiple communication channels including; webinars, onsite visits, job aids, tips of the week, boot camps ? maintain knowledge of company compliance and process flow policies. ? assist in creating, maintaining and distributing monthly training schedule at the enterprise level. ? collaborates with instructional design team to ensure instructional materials meet the needs of end users. ? provide effective feedback to enhance company training platform. ? initiate post-training surveys to assess effectiveness and training experience. ? assist in cross-training other training staff and business support specialists on specific subject matters and course content ? assist business support specialist in user support and troubleshooting ? promote and ensure positive messaging when delivering all technology platform training. ? assist in developing team skills in areas of customer service, selling, training and communication. ? travel to on-site trainings. ? perform other duties as assigned. for immediate consideration please send resumes to minimum requirements: ? 2+ years? experience in training ? 3+ years? experience in a mortgage company or financial industry ? bachelor?s degree or equivalent work experience ? ability to travel 10-20%

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