Eugene, Oregon
Site Reliability Engineer Job Opening in Eugene, Oregon - Site Reliability Engineer
About Us
Symantec Corporation (NASDAQ: SYMC) is the global leader in cyber security. Operating one of the world?s largest cyber intelligence networks, we see more threats, and protect more customers from the next generation of attacks. We help companies, governments and individuals secure their most important data wherever it lives.
We make the world a safer place by helping people, businesses and governments protect and manage their information, so they can focus on achieving their goals.
Job Description
A SRE works as a member of a 24/7 global team. Collecting sufficient data while responding to alerts from monitoring systems to separate noise from actionable alerts and collating information, providing to the next level engineer is a day to day function. Triage all incoming requests and directing them to the right group is critical. Providing support for Level 2 engineers, application owners as needed and being available to assist during incidents is expected. Support Infrastructure and automate repetitive operational functions. The engineer would be part of a follow the sun model team and will be working on shifts based on their time zone.
Minimum Qualifications
Respond to critical Application Alerts
Developing and maintaining high-quality monitoring tools
Start and lead technical troubleshooting sessions
Research and investigate production application defects and provide solutions for resolution
Research and investigate production system incidents
Assist with creation and tuning of monitoring tools
Document and communicate progress on resolving issues
Communicate regularly with globally dispersed teams
Build relationships with external teams, and resources
Follow established team processes for partner communication
Assist with testing and validating production applications
Preferred Qualifications
Bachelor?s Degree in Computer Science or related field from an accredited college or university. Masters preferred.
Experience with Azure and/or AWS
Experience with Rundeck/Ansible and Jenkins.
Expertise in UNIX / LINUX / Solaris / Windows Operating Systems
Development experience of 3 plus years either with Python or Ruby.
Shell scripting experience
Clear understanding of software development lifecycle methodologies.
Experience with Oracle Database query tools, including the ability to write complex SQL queries
Understanding of architecture
Able to articulate strong stance for product quality and customer satisfaction, balancing business goals and commitments with quality objectives
Excellent verbal and written communication skills
Must be able to work effectively in globally distributed team structure
Be able to isolate defects effectively and provide specific conditions for reproducibility
Experience of 3 plus years with server and application monitoring tools (Nagios, Splunk, NewRelic, Sensu, Graphite, LogStash, etc)
Symantec is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.
Relentlessly protect the world?s information. Make a difference at Symantec. Across the globe, we are an ?essential? partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.
Our most critical asset at Symantec is the talent we hire - you! We look for people who have a desire to excel and reflect our values: Innovation, Action, Customer-Driven, and Trust. We recognize that every opening in our company is a chance to increase Symantec's competitive advantage, and we are willing to invest in you in order to win.
Symantec is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.
Job Type: Full-time
Salary: $60,000.00 to $70,000.00 /year
Required education:
Bachelor's
Required experience:
Linux/UNIX: 2 years
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