Moscow, Idaho
Identity Moscow Leasing & Marketing Manager Job Opening in Moscow, Idaho - Leasing & Marketing Manager**
SUMMARY**
The Leasing Manager is primarily responsible for executing the sales and marketing plan for a property or portfolio of properties in a given market. The Leasing Manager is the lead sales person and responsible for creating and mentoring a sales and marketing team that effectively drives prospect traffic, closes leases, and reaches the occupancy goal of the property or portfolio.
Human Resources**
Aid the Property Manager in the recruiting, interviewing, and hiring of all leasing professionals and agents
Create the schedule for all leasing agents
Approve all shift changes for leasing agents
Train and coach all leasing agents in accordance with the New Hire Checklist, Training Checklist, and Leasing Memo
Ensure all leasing personnel are compliant with Fair Housing Laws
Ensure all leasing agents are punctual to work, clocking in/out, and dressed appropriately
Ensure all leasing agents are working diligently while on the clock
Conduct counseling meetings with leasing agents to ensure professional behavior
Ensure all leasing professionals and agents take the online fair housing course
Accounting**
Ensure that all lease files are accurate, complete, and organized
Ensure all executed lease files are entered into the leasing directory and Entrata before the end of each business day
Maintain the overall filing system for all current, future, and in-progress lease files, including the physical files, Entrata, the Leasing Directory, and the Parking Directory
Perform annual file audit under the direction of the Property Manager
Leasing**
Conduct tours, diligently pursue the close of each sale, perform follow ups, and complete leasing paperwork with prospective residents
Stay abreast with your personal traffic binder according to the minimum follow up schedule
Train and supervise leasing agents to ensure that they are conducting tours, diligently pursuing the close of each sale, completing follow ups, and executing the leasing paperwork thoroughly and correctly
Assist leasing agents with completing the sale if necessary
Monitor leasing agents? personal traffic binders on a weekly basis to ensure the minimum follow up schedule is being completed and provide guidance on overcoming objections
Conduct weekly leasing meetings with an agenda pre-approved by the Property Manager
Prepare leasing agents each day for anticipated leasing activities including a daily to-do list for down time
De-brief with leasing agents each day regarding traffic, prospect objections, and upcoming events
Systematically document revisions to leasing policies and update the Leasing Memo
Maintain daily leasing sheet with current events, promotions, internal competitions, leasing goals, and availability
Verify the tour route is walked daily and maintained in pristine condition
Design, decorate, and upkeep the show units
Ensure the sales floor is maintained in pristine conditions
Ensure the leasing team has the required sales and marketing materials to complete sales
Ensure the leasing office, lease documents, and marketing materials have the appropriate fair housing language and logos
Marketing and Public Relations**
Plan and implement the annual renewal leasing campaign
Create the annual marketing plan and budget and present it to the Property and Project Managers for approval
Implement the annual marketing plan with assistance of the Property Manager, Assistant Manager, and leasing team
Continually evaluate the marketing plan and budget based on preleasing velocity and resident/staff feedback in order to make improvements to the plan and/or adjust for new opportunities or when tactics are not effective
Coordinate, staff, and attend all campus events that are related to on or off campus housing
Cooperate with local businesses to keep a good image with the community
Seek information from residents, leasing agents, future residents, and prospects regarding the perceived image of the company and report to Property Manager
Provide ideas to Property Manager for tactics throughout the year
Property and Maintenance**
Set a high standard for cleanliness and organization in the buildings and grounds, and ensure staff members at all levels are following the same
Inform the Property Manager of any concerns related to the physical condition of the common areas, individual apartment units, or amenity areas
Conduct inspections of show units at least twice per week to ensure they are in pristine condition, and make sure any uncleanliness or disorder is quickly remedied
Resident Relations**
Provide recommendations to the Property Manager for modification to any area of operating program in order to improve the overall experience for residents and guests
Maintain a positive and professional relationship with every resident in order to spread positive word of mouth
Turnover**
Assist in the turnover process by completing all tasks and responsibilities assigned by the Property Manager
General**
Complete tasks as assigned by your supervisor
Notify Property Manager of any office supplies, lease forms, and/or marketing materials to be ordered
Ensure the office is opened and closed at the designated times
Job Type: Full-time
Salary: $40,000.00 to $50,000.00 /year
Required education:
Bachelor's
Required experience:
Marketing: 2 years
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