Manhattan, Kansas
Sales Center Manager Job Opening in Manhattan, Kansas - Summary:
Baker Distributing Company offers customers a wide range of HVAC/R product lines, competitive pricing, superior customer service and valuable, timesaving services that position us as an industry leader. With over 200+ locations in 22+ states we offer our customers a complete range of products for the HVAC/R and Food Industries. We operate primarily in the business to business environment where our products are sold through licensed dealers and contractors in their respective markets. We currently have an exciting Sales Center Manager opportunity at our Manhattan KS. location.
Company Website :
The Sales Center Manager is a sales leader responsible for the day-to-day operations conducted at our Sales Center location. This individual presents a demonstrated ability to thrive and lead in a team-oriented and customer-focused environment. Strong computer skills are essential, as well as effective communication and interpersonal ability. The Sales Center Manager is ultimately responsible for growing sales and profitability in his/her branch.
Job Responsibilities
Manage daily store operations and achieve established sales and profitability goals as prescribed by Regional Leadership; Effectively manage a P&L.
Implement and maintain the highest level of customer service in the industry.
Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for useful feedback from dealers regarding customer service efforts.
Recruit, hire, train, enrich, and discipline all direct reports within the framework of company policy. Manage and mentor Counter Sales Associates.
Maintain inventory accuracy and ensure all company assets are protected from theft or damage
Effective communication and interpersonal ability, integrity and a well-developed sense of personal accountability are a must.
Assign employees to other duties as required including organizing shelves and displays of merchandise, cleaning areas to enhance sales/access to products.
Full compliance with all SOX key controls
Promote e-Commerce
Additional responsibilities include: Merchandising, Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy and HVAC Technical Support.
Education
High School diploma required. College degree preferred.
Qualifications
Ability to work well in a fast-paced retail store environment
At least 3-5 years HVAC industry
Strong computer skills are essential; computer proficiency with Microsoft applications
Heightened focus on providing excellent customer service
Proven leadership and coaching abilities
Prior Retail Management experience preferred
Must be sales driven with the ability to lead and motivate sales and operational staff
Prior Forklift certification preferred.
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
operational: 4 years
Management: 3 years
Sales: 4 years
HVAC: 4 years
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