Portsmouth, New hampshire
Operations Associate Job Opening in Portsmouth, New hampshire - Operations Associates should be extremely organized, detail-oriented, great at multitasking, exceptionally analytical, stupendous at problem solving, and able to excel in a fast-paced environment.
The Operations Associates must...
Make every customer experience remarkable through open lines of communication with customers and finance managers, and by supporting relationships with our partners
Be scrappy with file preparation, organization, and prioritization.
Crush obstacles by solving tough problems on challenging deals
Seek change by being the voice for our customers internally and procure and process equipment orders efficiently.
Invent solutions when auditing and proof reading documents and invoices.
Drive momentum for success by self-managing a monthly portfolio of 100 customers and keeping their transactions moving through identification and coordination of equipment delivery dates.
Be point blank when preventing fraud throughout the organization.
Give back to our customers in the form of exceptional customer service and proper delivery of funds and equipment.
Bring the passion all day, every day, by keeping detailed and organized notes in Salesforce regarding your communications with existing contacts.
This role is within the Contracts Administration Group assisting with an expected uptick in activity with Apple. These individuals will be reviewing contracts and invoices. Soft skills are most important here - detail oriented and very organized. Candidates who manage their time very well. Training will be provided.
Working hours: Coverage in general will be needed on weekdays until 7:30pm and on Sat and Sun from 1-7pm
Skills:
In addition to embodying Direct Capital's ten core values, you must also have the following skills to be successful in this role:
--Bachelor's Degree or Associate's Degree with 1-2 years of prior business/office experience
--Proficiency in Outlook, Excel and Word. Salesforce preferred.
--Exceptional analytical and problem solving abilities
--Demonstrated initiative
--Timely follow-through
--Excellent oral and written communication skills
--Thrive in a fast paced environment while continually maintaining a positive attitude and promoting teamwork across departments
Flexible schedule is possible. Coverage in general will be needed on weekdays until 7:30pm and on Sat and Sun from 1-7pm. This could be like a staggered schedule among the team, not to exceed 40 hours in a week per team member. For example, there could be a rotating schedule in which someone works usual business hours on some days and perhaps 10:30am-7:30pm on other days. Also the schedule might allow for someone to replace a weekday with a weekend day.
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We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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