Midland, Michigan
Director of Business Office Job Opening in Midland, Michigan - Basic Functions
Under the direction of the Executive Director, the Director of Business Office oversees the operations of business functions, including but not limited to, daily business accounting, pro shop operations, welcome center financial transactions, and court reservation control. Must maintain high personal standards and adhere to and carry out the mission of the Greater Midland and Greater Midland Tennis Center. Attention to detail and ability to remain calm during busy periods of time are essential to top performance in this position.
Qualifications
Minimum 5 years experience in Business Administrative
Associates Degree in Accounting
Minimum of 5 years experience in full-charge bookkeeping/ accounting capacity
Proficiency in Microsoft Office
Customer service experience
Customer Service Statement
Our number one goal is to provide outstanding customer service. Every Greater Midland employee is expected to be: a good listener, knowledgeable, friendly, professional, helpful, and willing to go the extra mile. We demonstrate the values of caring, honesty, respect, and responsibility as role models in the Midland community.
Essential Functions
Develop and oversee all the budgets charged to the Executive Director
Prepare bills and invoices for services rendered.
Collecting on accounts that are overdue. Communicating with customers via phone, email, fax or mail for collection efforts. Coordinate with our third-party collection agency for severely delinquent accounts.
Develop and oversee the Pro Shop financial performance
Generate monthly reports detailing paid and unpaid invoices and other accounts receivable activity.
Prepare check requests and submit to the Executive Director weekly.
Process cash, check and credit card payments, maintaining a record of all transactions. Accurately document sales activity at the end of each shift on the checkout report form.
Track all donations and ensure thank your notes are sent in a timely fashion.
Monitor building and alarm system. Notify staff of issues that need repaired.
Effectively work with other specialized groups such as the tennis instructors, marketing people, operating board, donors, volunteers and interns.
Effectively work with Central Office and other Greater Midland Operating Units
Complete a wide range of duties during the Tennis Classic
Follow all customer service protocols; advise and assure staff follows customer service protocol as well.
Job Type: Full-time
Required education:
Associate
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