Port Aransas, Texas
Assistant Housekeeping Manager Job Opening in Port Aransas, Texas - Primary Objective of Position:
To assist in attaining the highest quality of cleanliness for Port Royal by assisting in the direction and coordination of the Housekeeping operation. Reports directly to the Housekeeping Manager.
Major Areas of Accountability
Contributes to the overall cleanliness of Port Royal guest rooms by assisting in maintaining an organized and efficient Housekeeping operation
Prepares weekly manpower schedules in accordance with forecasted occupancy
Supervises the day to day activities of the Housekeeping staff
Prepares daily breakout reports assigning daily activities based on occupancy and arrival/departure data
Maintains familiarity with cleaning equipment and stays abreast of current and new industry technology
Assists with rotation schedules and special cleaning projects
Performs other duties as required to provide positive and courteous service and teamwork
Works a schedule complimentary to the Housekeeping Manager so that the Housekeeping Operation has adequate management at all times.
Meets and exceeds guest and team member expectations by providing positive and courteous service and teamwork
Provides staff with the skills training to provide value added service to guests
Utilizes one-on-one training skills
Monitors service and teamwork on a regular basis and counsels employees as needed
Ensures that guest rooms are within Port Royal?s standards
Thoroughly inspects all guest rooms minimally every quarter
Monitor and check on guest room cleanliness issues as necessary
Write maintenance orders as needed
Check linen closets and carts for cleanliness and supplies
Trains employees on proper cleaning techniques
Ensures quality of rooms by periodically inspecting rooms released by supervisors
Communicate with guests if cleanliness issues arise during a guests stay
Maintains safe working conditions within department and Port Royal
Ensures that all employees follow safety rules and procedures
Takes corrective action where required to improve safety of work areas
Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports
Selects, orients and trains qualified employees
Conducts effective employee meetings and counseling sessions
Determines, communicates and monitors achievement of standards of performance on a timely basis
Assists in developing and implementing performance improvement plans for employees as needed.
Employs RESPECTFUL discipline as necessary
Maintains proper linen pars, chemicals and amenity inventories
Coordinates inventory activities and ensures accuracy and timely delivery to other departments as required
Recommends purchases of products; remaining within the budget
Coordinates housekeeping work with other departments; Front Desk, Engineering, Sales, Owner Coordinator, Accounting, etc.
Confers closely with the Housekeeping Manager at all times and takes every opportunity to become familiar with all aspects of the position in order to fill in whenever required
Coordinates staffing and payroll to conform with productivity and budgetary standards
Prepares payroll and schedules as required
Monitors actual vs. budget payroll activities
Assist with yearly budget
Adheres to Port Royal policies and procedures
Attends work on the time as scheduled
Follows Port Royal?s grooming and dress standards
Minimizes safety hazards by following all safety rules and procedures
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
Performs all duties and responsibilities in a timely manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
At all times projects a favorable image of Port Royal Homeowner Association to the public.
Minimum Requirements:
2 - 3 years of supervisory experience, preferably in a Housekeeping role.
2 - 3 years of housekeeping experience, preferably in a hotel environment.
Entry level Excel skills
Excellent communication skills, able to handle multiple priorities and urgent employee/guests situations with effective communication skills.
Able to work Saturday and Sunday in addition to three days during the week.
Salary may be flexible depending upon related experience.
Job Type: Full-time
Salary: $30,000.00 /year
Required experience:
housekeeping: 2 years
supervisory: 2 years
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