Cortland, New york
Patient Services Representative Job Opening in Cortland, New york - Are you looking for a challenging opportunity in Healthcare, but don't have a clinical background? Do you enjoy helping others and working in a team-based environment? Are you looking for a schedule that does not require evenings or weekends? Then consider CMA's Patient Services Representative opportunities!
Sample of Duties:
Check in patients upon arrival
Verify/Update patient demographics
Collect outstanding balances and co-pays
Assist with additional scheduling such as labs, x-rays, procedures or testing; send orders
Take messages or triage phone calls
Schedule patient appointments
Initiate paperwork for insurance referrals and pre-authorizations
Knowledge, Skills and Requirements:
Excellent customer service and problem solving ability
Ability to think through potential solutions to issues
Good time management and prioritization skills
Good computer skills ? Medent and Microsoft Office are utilized
Education and Training:
High School diploma or equivalent
Previous medical office experience preferred
College level training/education in a healthcare support field preferred
Previous EMR use/training helpful
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Customer Service: 1 year
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