Farmington, New mexico
Medical Alert Installer Job Opening in Farmington, New mexico - The role of the Field Installer is to perform the best customer service experience for the in-home installation, service and retrieval of personal emergency response equipment as well as other monitoring service devices. If you are a caring compassionate person who enjoys speaking with seniors and can work independently this could be the job for you!
We are looking for help to support coverage within a 60-mile radius of Farmington. The average number of orders per month will be roughly 4-6.
MAJOR RESPONSIBILITIES:
-Gentle, compassionate individual who is naturally patient with senior citizens who maybe leery of change
-Ability to adjust training to meet the needs of our subscribers. This may include speaking more slowly and clearly to ensure they understand our service.
-Educates and trains our subscribers and caregivers on our products/services in a professional, respectful manner.
-Processes work orders for installation, training, customer service or retrieval of equipment/products
-Completes tasks on work order on scheduled date and within a specified timeframe while offering world class customer service
-Schedules service and retrieval appointments with within expected service and quality standards
-Acclimates to equipment and service, ensuring their comfort in its use
-Complies with protocols for communicating status and issues related to work orders while maintaining and managing an inventory of equipment
-Provides management with feedback and ideas for continuous improvement
-This is not a high-tech installation job
QUALIFICATIONS:
-Ability to operate basic machinery (fax machine, PC)
-Dexterity to install hardware
-Ability to organize and prioritize multiple tasks and to follow step by step installation instructions
-Satisfactory background check including state specific requirements (i.e. fingerprinting)
-Valid Driver's license with a clean driving record
If you are thinking about applying please make sure you have:
-Reliable transportation
-Access to a Fax Machine or Scanner
-Good customer service skills
-Enjoy working with the elderly
-and a flexible schedule
Job Type: Part-time
Job Location:
Farmington, NM
Required language:
Spanish
Required license or certification:
Driver's License
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