Dover, Delaware
Veterinary Customer Service Representative Job Opening in Dover, Delaware - Veterinary Customer Service
Full-Time Position in Dover, *DE*
This is a very challenging and rewarding position for anyone who loves working with the public and an animal lover.
The Veterinary Customer Service Representative, is the face of the entire animal hospital. SKILLS AND KNOWLEDGE:
This position requires a working knowledge of companion animal diseases, their symptoms, means of transmission, treatment and prevention, and other basic preventative health care recommendations.
Possession of strong organizational skills.
Excellent verbal and written communication skills.
Possess exceptional interpersonal communication skills
Knowledge of veterinary hospital procedures and operating instructions for making appointments, assembling patient medical records, recording test results, relaying information regarding patient's condition, and compiling and submitting data on patients treated.
Knowledge of the spelling and meaning of commonly used terminology of veterinary medicine to accurately record results of tests and file veterinary medical reports according to alpha, numeric or subject matter headings.
Requires strong client service skills, Personal contacts are with pet owners affected by a variety of problems, visitors and other healthcare team members. Considerable tact and diplomacy are required. Must accurately relay owner's account of the medical complaints of the pet involved to the healthcare team member who will be involved in treating the patients.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Knowledge of computers and relevant software applications including MS Office (Word)
Able to multi-task in a fast paced work environment.
Please no phone calls**
Job Location:
Dover, DE 19904
Required education:
High school or equivalent
Required experience:
Veterinary Customer Service: 1 year
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