Phoenix, Arizona
Call Center Representative Job Opening in Phoenix, Arizona - Complete telephonic Welcome Calls to engage and enroll patients into a chronic care management program;
Communicate professionally with patients, providers and caregivers to obtain or provide information;
Ability to triage inbound calls and direct to proper parties;
Collect clinical information and simultaneously document data into a computer-based program;
Ability to schedule appointments on behalf of patients with health care providers and communication center nurses; and
Appropriately document all relevant information regarding patients and providers while abiding by all HIPAA and associated patient confidentiality requirements.
Job Type: Part-time
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