Charlotte, North carolina
Inside Sales Representative Job Opening in Charlotte, North carolina - Do you love helping others, being part of a team AND working from home? Are you eager to have advancement opportunities readily available and an uncapped commission structure while making an hourly base? We are The Newton Group, and want you to be a part of our elite team! We are an experienced group of professionals who are dedicated in removing customers from their timeshare properties by helping transfer their financial voice, opinion and input matter here! You will be a part of something bigger than yourself and work where you can feel pride in what you do each day.
We are focused on being THE #1 trusted name in our industry for several reasons! We have been in business for over thirteen years and have an A+ rating with the Better Business Bureau which we are proud to hold! We are seeking to grow our sales force with individuals whose focus will be on daily team work, passion for what they do, and enjoy helping others through their integrity and initiative.
This is a work from home opportunity ONLY. Candidates must have a home office available where they can speak privately, without interruptions.
Job Responsibilities:
Top priority is to dial outbound to timeshare owners to gather information and set up appointments
Position may also require answering inbound calls as needed
Respond to customer correspondence in a timely manner
Manage a list of clients to contact daily in regards to setting up appointments
Complete weekly role-play sessions, company call and mandatory quizzes as part of the position
Update customers on the process of their appointment
Process documents, emails and any messages that require immediate attention
Accurately enter information into the company?s database on customer accounts
Use provided training materials and job tools to quickly and accurately resolve customer issues
Speak with customers and vendors on the phone while entering in notes
Various other duties as assigned
Job Requirements:
Must be MOTIVATED!
Excellent communication skills are a MUST- show it from the get-go! We need folks who can demonstrate they are reliable working from home as well as quickly communicate with the team and management
High School Diploma
Must have a home office available where they can speak privately
Position is a 1099 Independent Contractor
Must have flexibility in position hours
At least two years of sales and customer service experience
Familiarity with blended call dialing- both inbound and outbound
Starting on the Outbound team, each representative will work 1 Saturday per month
If performance is strong, the opportunity to be promoted to inbound; inbound team members will work 2 Saturdays per month (higher commission structure on inbound)
Proficient with Microsoft Office and web meetings
Working from home experience preferred
Benefits:
Your hard work and professional dedication as an Inside Sales Representative will be rewarded with competitive compensation and benefits!
Personalized, Individual Career Map- We value every single one of our employees, and want everyone to reach their full potential! Each employee has a career map made for advancement opportunities within the company and will be reviewed at their 90-day mark. We have IB/OB Team Lead openings, Trainer/Mentors and Assistant Managers.
Advancement and professional development opportunities
Personal Time Off
Sick Time
Vacation Time
Generous UNLIMITED referral bonuses- $200 in 6 months!
Hours:
Hours are between 9:00am EST - 9:00pm PST (M-F) and 9:00am EST - 6:00pm EST Saturdays
Full Time positions desired (40+ hours) / Must have a flexible range in hours listed above to work
Pay:
Weekly UNCAPPED commissions with a competitive hourly base
Weekly/Monthly Bonuses
Weekly pay on Wednesdays by direct deposit
Our Core Values:
Some companies have core values; fewer display them. We work hard to preserve them! Some of our core values include the following:
Integrity
Team Work
Passion
Accountability
Diversity
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Customer Service: 2 years
Sales: 4 years
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