South Burlington, Vermont
Sales Intern Job Opening in South Burlington, Vermont - Overall Responsibility: Assist major and boutique teams in meeting monthly sales goals, preparing for trade shows, and providing exceptional customer service to all wholesale accounts.
Supervision Received: This position reports to the Sales Director
Key Areas of Responsibility:
Customer Service specific responsibilities:
Answer incoming phone calls and handling customer service calls for boutiques
Enter sales orders as necessary
Notify accounts of inventory availability and shipment status as necessary
Obtain credit card information from boutique accounts to allow for timely processing and shipping of orders
Process order replacements and coordinate returns for boutique swaps and mis-ships
Sales Coordination specific responsibilities:
Update email database with new boutique accounts and contact information as necessary
Assist Sales, Marketing & PR team as needed
Provide sales support to boutique reps, ensuring that they have appropriate samples, marketing materials, and information
Manages samples for current and future seasons. Ensures all samples arrive to major, mini major, tradeshows, and boutiques complete and on time
Manages gratis orders for majors, mini majors, and boutique team
Partner with accounting on boutique accounts payable management
Update sales team regarding product availability
Tradeshows:
Prepare displays, compile supplies, pack samples, and coordinate shipping to/from all tradeshows
Upon completion of the tradeshow, reorganize all samples and create new customer profile forms * Satisfies image and UPC requests for major, mini major, and boutique accounts
Other duties and responsibilities as assigned
Knowledge & Skill Requirements:
Highly organized including follow-through skills
Excel/computer skills required
Detail-oriented with strong written and verbal communication skills
Ability to multi-task, prioritize multiple demands with the ability to work independently
1- 2 years of related customer service experience
Job Type: Part-time
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