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Key Holder/Sales Associate


Missoula, Montana


Key Holder/Sales Associate Job Opening in Missoula, Montana - Fanzz at Southgate Mall in Missoula, Montana is accepting applications for the position of Key Holder - Sales Team Member. This is an exciting position with potential for growth and advancement.
Candidates need to have open availability for opening shifts and weekends.
Job Summary:
Responsible to lead a store team to achieve sales and profit objectives through exceptional guest service and consistent operational procedures.
Primary Duties:
SALES & SERVICE
Ensure a strong sales and service culture built around the GAME selling steps
Maximize productivity by excellent planning, thinking, and organizational skills
Consistently achieve monthly store evaluation score of 90% or higher
Respond to changing business conditions and assigned tasks with a sense of urgency
Communicate and resolve customer complaints to appropriate management
Perform other projects and tasks requested
MERCHANDISE
Present merchandise in a neat and appealing manner following the Visual Presentation Guide
Follow cleaning and maintenance routines
Ensure accurate merchandise inventory records through precise and timely execution of receiving, transfer and markdown procedures
Protect inventory from internal and external theft
Prepare for physical inventory counts ensuring accuracy and speed
Manage controllable expenses including labor and supplies
Maintain equipment and tools
TEAM LEADERSHIP
Build and inspire a store team committed to achieving company goals
Provide clear performance feedback to all team members and address concerns in a timely and appropriate manner
Hold team members accountable to key sales standards and measures
Assist Store Sale Manager source, select, train, develop and retain top talent to ensure store is fully staffed with qualified team members at all times
Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe work environment
Demonstrate leadership skills and traits, including: Accountability, Adaptability, Dependability, Collaboration, and Respect
INTEGRITY
Protect financial assets through disciplined cash handling routines including timely, accurate bank deposits, and monitoring POS change fund over/shorts
Protect the Larry H Miller Group of Companies and Fanzz reputation and assets at all times
Operate with integrity
Protect the legal, financial, and moral well-being of the company
Demand the highest ethical standards from self and others
:
1-2 years retail experience
Relevant math, computer and analytical skills
Physical Requirements:
Some bending and lifting (Must be able to lift up to, but not limited to, 35lbs)
Must be able to stand for a full shift
Must be able to safely climb up and down high ladder
Flexible working schedule
Moderate to high levels of stress may be associated with this position
This person must be able to communicate and express themselves in English both written and verbally.
Job Type: Part-time
Required education:
High school or equivalent
Required experience:
Retail: 1 year

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