Baltimore, Maryland
Support Engineer Job Opening in Baltimore, Maryland - Joining Ai as a Support Engineer is an entry-level opportunity to both expand your technical skills and gain experience in a client-facing position at the same time. You?ll be developing and supporting applications that are changing healthcare across the country. Seriously! Our engineers design and develop solutions that improve healthcare outcomes and enable healthcare professionals to do their jobs more efficiently and effectively. If you are looking for a career with room for advancement and professional growth in a fun and collaborative environment, that also makes a difference to your community?look no further!
JOB DUTIES
Configuring new participants (or modifying existing) in the application. (Includes writing SQL scripts, updates through web front end, etc.)
Support application for multiple customers.
Identify defects and provide fixes.
Implement enhancements to application
Maintain high quality of work products.
Manage multiple job duties through efficient task management.
Communicate effectively with business partners and clients when needed.
QUALIFICATIONS
Required
Bachelor?s degree in computer science, engineering or related field
Experience with or ability to learn and use HTML, T-SQL, C#, TFS, Git and related technologies.
Experience with or ability to learn and use object-oriented programming.
Some experience in software development, technical application support, or related field.
Great analytical and problem solving skills.
Good communication skills (written and verbal)
Preferred
Experience in a healthcare or public health setting strongly preferred
Database experience in Oracle (10g) and Microsoft SQL Server (2005 or 2008)
Familiarity with HL7 messaging standard (version 2.x and CDA) (additional training will be provided as needed)
Experience with XML
Please note that applicants hired for this position will not be eligible for visa sponsorship.
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