San Francisco, California
Portfolio Administrator I Job Opening in San Francisco, California - Portfolio Administrator I
Job Description
Position Title: Portfolio Administrator
Reports to: VP, Commercial Relationship Manager, Team Leader
Company: New Resource Bank
Department: Loan
Location: Downtown San Francisco, CA
Hire Type: Full-Time Employee
Exempt/Non-Exempt: Exempt
Who We Are: New Resource Bank is a triple-bottom-line bank serving values-driven businesses and nonprofits that are building a more sustainable world. We see money as an agent of positive social, environmental and economic change and believe banking can transform the economy into one that serves all people and the planet. By putting deposits to work for good, we lend to organizations that benefit our communities and preserve our planet.
We Look for Candidates Who:
Want to change the world through their job
Are passionate about sustainability
Maintain a personal commitment to sustainability in their own life
Understand ?triple bottom line? companies
Love what B Corps are all about and thinks business can be used as a force for good
Summary: The Portfolio Administrator I is responsible for supporting a team of Relationship Managers in managing existing client relationships, including: following for customer information, CRM reporting, daily oversight of deposit accounts, assisting with loan draw requests, tracking loan covenant and reporting requirements, and responding to client requests related to both loan and deposit products. The position requires a banker with exceptional communication and organizational skills, and the ability to prioritize multiple assignments generated by a team of lenders.
Essential Duties and Responsibilities:
Portfolio Management:
Responsible for tracking financial reporting and covenant monitoring of loan relationships.
Responds to customer support requests for both deposit and loan products, adhering to bank?s customer service standards.
Reviews and approves overdrafts within delegated approval authority.
In conjunction with the underwriting department, assists in the preparation of loan renewals following bank policy guidelines.
Assists in generating annual commercial real estate reviews, which may include performing site visits.
Coordinates draw requests on line of credit, working effectively with the underwriting department, loan operations and the deposit team.
Responsible for inputting and maintaining customer relationship data into the appropriate loan and CRM tracking systems.
Attends customer and prospect site visits with Relationship Managers to gain insight into the client?s business needs
Communicates effectively about bank products.
Identify and report problem accounts in a timely manner.
Prepares credit memos documenting changes in risk rating and other credit actions.
Leadership
Supports efforts of other team members.
Provides input to supervisor on policies and procedures.
Recommends ways to improve efficiency within the organization.
Other duties may be assigned.
Competency: To perform the job successfully, an individual should demonstrate the following competencies:
Communication: speaks clearly and effectively, is thoughtful, persuasive; writes clearly and informatively; varies writing style to meet client needs.
Product Knowledge: demonstrates familiarity with commercial lending products, loan documentation, and deposit products.
Judgment: exhibits sound and accurate judgment; can clearly explain reasoning for decisions; includes appropriate people in decision-making process; demonstrates persistence and overcomes obstacles; takes calculated risks within bank tolerance to accomplish goals.
Professionalism: reacts well under pressure; treats others with respect and consideration; accepts responsibility for own actions; follows through on commitments, able to present concise arguments, can disagree and accept disagreement without undue emotion or resorting to personal attacks.
Problem solving: identifies and resolves problems in a timely manner; works with others to solve complex issues.
Customer service: responds efficiently and cordially to requests for service and assistance within bank customer service standards; meets commitments.
Dependability: completes tasks on time; takes responsibility for own actions; can be relied upon.
Teamwork: promotes team goals over individual accomplishment; provides assistance and guidance to other team members; participates in team activities.
Education and/or Experience: Bachelor's degree (B. A. or B. S.) from a four-year college or university in Business Administration, Finance, Accounting or related field. Minimum of one year of relevant experience in commercial banking.
Computer Skills: To perform this job successfully, an individual must be competent in the use of Microsoft Office applications.
Other Skills and Abilities: Ability to analyze financial statements and understand critical lending/financial ratios; Sufficient knowledge of Federal and State banking regulations (including but not limited to BSA, OFAC, Reg B, Reg O, Reg Z, and Reg BB) and Bank Policies pertinent to performance of duties to avoid regulatory violations.
Physical Demands: While performing the duties of this job, the employee regularly uses hands and fingers. The employee is frequently required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment: This job is primarily performed in an office environment. The noise level in the work environment is generally quiet.
Transportation: This job will require the individual to call upon clients and prospects. The individual must be able to drive his/her own vehicle to and from customer locations in the greater Bay Area.
Compensation and Benefits:
Competitive salary; commensurate with experience
Comprehensive benefits package available including:
Healthcare with dental and vision coverage for employees and family (including recognition of domestic partnerships, civil unions, and same-sex marriages)
401k matching contribution
Life and disability insurance
Generous vacation
1 paid day off to volunteer per year
Transportation benefit
Discounted gym membership
Bottomless cups of fair trade coffee and organic teas
More About New Resource Bank: We are committed to being a Best Place to Work and ensuring we have happy employees with a strong work-life balance. We seek to attract top performers and especially people who are conscious about aligning their money with their values.
All employees are expected to participate in the bank?s Sustainability Engagement Program to deepen their knowledge of sustainability. There is the option to get involved in our culture from day one with opportunities to join the Best Place to Work Committee and Green Team.
New Resource Bank is an EEO and Affirmative Action Employer of with Disabilities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
We value diversity and inclusion and encourage all qualified people to apply.
Job Type: Full-time
Job Location:
San Francisco, CA
Required education:
Bachelor's
Required experience:
Commercial Banking: 1 year
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