Alexandria, Virginia
Catering and Special Events Assistant Job Opening in Alexandria, Virginia - Reports to: Director of Catering and Special Events
Education and/or Experience
Bachelor?s Degree from four year college or university.
Two years F&B service and/or event planning experience.
Job Knowledge, Core Competencies and Expectations
Attention to detail and a strong focus on member service.
Strong interpersonal skills.
Strong verbal (phone) and written communication skills.
Polished, professional appearance and presentation.
Self-driven, autonomous individual.
Manage stress and time.
Knowledgeable of all aspects of Club policies, room specifications, menu offerings.
Flexible weekend and holiday availability.
Ability to stay late and perform duties in emergency situation.
Job Summary (Essential Functions)
The Catering and Special Events Assistant (C&SE Asst.) is responsible for organizing all aspects of Club Functions and private and special events to include/not limited to: Golf Outings, Weddings, golf group events, tennis group events, planned parties.
The C&SE Asst. plans events with members and guests and communicates details thoroughly with the Food and Beverage Team; as assigned by the Director of Catering and Special Events. The Assistant must be timely with responses to inquiries and a clear communicator internally. The C&SE Asst. will be responsible for creation and distribution (both to F&B Team and the client) of clear Banquet Event Orders in timely manner.
Job Tasks/Duties
The C&SE Asst.'s primary duty is the performance of office, telephone and computer work related to the sales and management of catering and banquet operations at the Club.
Utilizes Jonas software to manage event space and calendar. This is crucial to managing availability.
Answers phone inquiries and manages voice mailbox proactively.
Responds to emails proactively and professionally. Seeks answers when necessary.
Creates proposals as requested and sells packages and venue.
Lays the groundwork for expectation management through strong communication between client and Banquet Manager and Director of Food and Beverage.
Utilizes floor plan software to assist in BEO details creation.
Attends weekly meetings as requested by Director of Food and Beverage.
Serves as a liaison between the event planners and the Banquet Manager and Executive Chef.
Forecast business based on previous events. Cold call members and past event organizers to assist in planning future events.
Knowledgeable about all SOP?s related to Banquet service. Provide feedback to Banquet Manager based on client comments during the planning phase.
Contribute to the budgeting process by projecting sales based off of past bookings, current bookings and proposals sent out.
Finalize details of all events to include entertainment, décor and special requests with the approval of the Director of Food and Beverage.
Works closely with other Catering staff to ensure availability of the ?office? to the membership.
Works closely with the Accounting Office to ensure timely invoicing, billing and revenue realization.
Assures that all standard operating procedures for revenue and cost control are in place and consistently followed.
Assures that all applicable club policies and procedures are followed.
Ensures all legal requirements are consistently followed for food safety and the sale/consumption of alcoholic beverages.
Any other tasks deemed necessary by the Director of F&B Operations.
Physical Demands and Work Environment
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
Push, pull or lift up to 50 pounds.
Continuous repetitive motions.
Work in hot, humid and noisy environment (commercial kitchen)
Job Type: Full-time
Salary: $18.00 to $20.00 /hour
Required education:
Bachelor's
Required experience:
catering or banquet sales: 2 years
Required language:
English
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