Las Vegas, Nevada
Sales Consultant Elite Job Opening in Las Vegas, Nevada - Holiday Inn Club Vacations is searching for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We?re looking for people like this to join our friendly, engaged, professional team.
POSITION DESCRIPTION
The Elite Sales Consultant provides a tour guest presentation in the Sales department by delivering a new wave of sales experience for VIP Intercontinental Hotels Group (IHG) loyalty rewards members and renters. The primary function is to ensure a superior guest experience while our guests are visiting the resort. The Sales Consultant will advise clients on how being a HCV owner will provide added value to their lives and is prepared to address/overcome any questions or concerns while providing a quality customer service experience. At the conclusion of the sales presentation, the Sales Consultant works to close the sale or transitions the tour guest to the Latitudes Specialist.
ESSENTIAL DUTIES AND TASKS
Conducts a tour guest presentation as trained and scheduled and attends training classes for continuous improvement
Participates in rides that are scheduled with the Sales Managers or Sales Training Managers who invest in your success and achieves personal and departmental written objectives as provided or determined throughout the fiscal year
Executes proper communication with the assigned Sales Training Managers and all members of the Elite Line Sales force. Assists in ensuring all questions are answered in a professional, informative, diplomatic and correct manner
Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Sales Managers
Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties
Job Type: Full-time
Salary: $75,000.00 to $200,000.00 /year
Job Location:
Las Vegas, NV
Required education:
High school or equivalent
Required experience:
Timeshare: 1 year
Required license or certification:
NV Timeshare or NV Real Estate
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