Naperville, Illinois
Receptionist - Accounting Office Job Opening in Naperville, Illinois - SLHeeley Tax provides individuals and businesses with a variety of accounting services. We are looking for a part time receptionist. The ideal candidate will possess a strong work ethic, ability to accomplish tasks independently when necessary, strong communication skills and the ability to work well with our team.
To be considered for this position, you MUST include your resume and a well-written cover letter explaining why you are a good fit for this position.
Job Description
The receptionist is the first point of contact for SLHeeley Tax and provides administrative support across the organization. The receptionist will handle the flow of people through the business, ensure all reception duties are completed accurately and delivered with high quality and in a timely manner.
Responsibilities
Serve clients by greeting, welcoming, directing, and announcing them appropriately
Answer, screen, and forward any incoming phone calls while providing basic information when needed.
Take detailed messages and deliver them to appropriate team member
Receive and sort daily mail and deliveries
Maintain security by following procedures and controlling access (monitor who enters, keep cash box secure, keeping credit card processing information secure)
Update appointment calendars, schedule appointments, pull files for appointments
Perform other clerical duties, such as filing, photocopying, scanning, collating, and faxing
Ensure waiting area is tidy
Keep front desk tidy and presentable with necessary materials (pens, intake forms, paper, etc.)
Process credit card payments
Check, sort, and forward emails
Monitor and request office supplies
Keep updated records and files
Follow communication procedures, guidelines and policies
Provide assistance and support to staff and visitors
Complete other assigned duties as needed
Contribute to team and projects as needed
Requirements
Proficiency with Microsoft Office Suite
Professional appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive in dealing with issues
Ability to organize, multitask, prioritize, and work under pressure
Familiarity with office machines
Proficient in English
Problem-solving skills
Customer service orientation
Strong phone contact handling skills and active listening skills
Strong interpersonal and communication skills
Excellent analysis skills
High School Degree
Hours:
Monday - Thursday - 1:00-5:30
Friday - 8:30-2:30 (every other Friday - if availability permits)
Saturday and Evening availability January - April (if availability permits)
Job Type: Part-time
Salary: $10.00 /hour
Required education:
High school or equivalent
Required experience:
Customer Service: 1 year
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