Honolulu, Hawaii
Sales Associate Job Opening in Honolulu, Hawaii - Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer , stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas. One of the perks is a generous discount in all brands.
Position Summary
Provide customers with a unique shopping experience by offering excellent customer service. Meet or exceed personal sales goals, utilizing effective selling techniques and design expertise during in-store and in-home consultations.
Specific Responsibilities
* Utilize housewares expertise to assist clients in one on one consultations in the store and in-home regarding the design and needs of of their kitchen spaces to drive store sales.* Engage the clients in a professional and personable way that demonstrates your personal passion for the product.* Maintain a professional appearance that represents the Williams-Sonoma brand.* Demonstrate excellent clienteling skills including following up with clients regarding promotions, new product arrivals etc.* Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.* Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.* Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.* Efficiently and accurately perform register transactions i.e., sales, returns, and exchanges.* Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.* Perform other duties as assigned by management.* Comply with all Company policies and procedures.
Personal Competencies
Global Business Acumen - Understand the complexity of business on a global scale. Embrace cultural and individual differences with empathy. Work with the nuances of specific local cultures to make informed decisions.
Strategic and Analytical Capability -- Ability to think globally, strategically, and objectively. Effectively translates data into actionable insights, strategies and financial plans.
Leading Teams -- Attracts, develops and motives the talent needed for current and future business requirements. Articulates an inspiring vision for the future, establishes high performance expectations and sets example through own behavior. Ensures alignment of individual goals with overall business objectives. Coaches team members to success and holds individuals accountable for achieving results.
Drive for Results -- Credibility earned through delivering results. Balances urgent and effective action, commitment to excellence, taking initiative to resolve problems and work quality. Demonstrates high initiative and provides leadership in a project-oriented environment.
Effective Communication -- Communicates clearly and effectively with associates at all levels, board members, external partners and customers. Strong verbal and written presentation skills including the ability to communicate complex ideas in a simple way and to tailor key messages and presentation style to multiple audiences.
Influence and Collaboration -- Builds and sustains collaborative relationships at multiple levels in the company. Able to work through complex disagreements and conflict to achieve resolution. Builds trust by including others and by keeping the cross-functional teams focused on the success of the entire company.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
Job Type: Part-time
Required experience:
Sales: 1 year sales experience and love of cooking a plus
Must be available to work 4 hours Thursday's and full availability on Sunday's. Morning availabilities is a plus.
Japanese speaking a plus but not required.
Job Type: Part-time
Job Location:
Honolulu, HI 96814
Required experience:
sales: 1 year
Required language:
Japanese
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