minneapolis, Minnesota
Bellman/Driver Job Opening in minneapolis, Minnesota - Bellman/Driver Thank you for considering the Sheraton Bloomington Hotel, Minneapolis South managed by Richfield Hospitality for your future place of employment! We are looking for energetic, warm and caring people that would like to belong to the growing Sheraton family! We are a Drug Free, Equal Opportunity Employer The Sheraton Bloomington Hotel offers 564 comfortable & spacious guest rooms and 70,000 Sq. Ft. of inviting meeting space, which makes us one of Minneapolis' prime locations for any occasion. As a Bellman/Driver your duties will include, but are not limited to: Transport guests in a prompt, friendly, and courteous manner using safe driving practices. Escort arriving and departing guests in a friendly, courteous manner to and from their accommodations. Transport guests' luggage. Acquaint each guest with room and features. Answer guest Greet customers immediately with a friendly and sincere welcome. Retrieve guests? items from cars, buses, vans, and carts. Load luggage and packages onto a bell cart to transport to designated room. Read and match luggage tags, write claim tickets and detach portion to give to guest. Organize and store luggage as necessary in a designated area. Escort guests to accommodations. Visually inspect room and report deficiencies to housekeeping immediately. Point out room features and directory for reference. Deliver messages to meeting facilities and guest rooms upon request. Listen and respond to guest inquiries. Provide information regarding outlet hours, hotel services, and directions as needed. Pick up and deliver guest laundry to and from guest rooms in a timely and accurate manner. Deliver morning newspapers, VIP or Express Checkout packets, mail, packages, faxes, etc. Maintain and post hotel reader boards and public area signage. Clean and polish carts and other equipment as needed. Input and retrieve data in a computer system. Answer the Bell desk phone and provide information as needed. Comprehend and abide all traffic regulations while transporting guests to and from the airport or other designated place. Listen, understand and respond immediately to guest and employee inquiries and requests for assistance. Lift luggage and other packages from cars, buses, van, and carts and place on cart to transport. Clearly communicate features and services of the hotel facilities. Maintain cleanliness of hotel vehicle. Take vehicle for periodic service. Perform other duties as assigned by Supervisor. Work varying shifts. Requirements: Possess strong customer service skills. Possess strong written and verbal skills. Ability to multi-task High School Diploma required. Previous hotel experience preferred. Must have current drivers license with clean driving record. Apply in person at: Sheraton Bloomington Hotel Minneapolis South Human Resources Office (south side of the building) 7800 Normandale Blvd Minneapolis, MN 55439 Or email your resume and cover letter to hr@ minneapolis mn minnesota
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