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Sales Plumbing/HVAC Counter


Norwalk, Connecticut


Sales Plumbing/HVAC Counter Job Opening in Norwalk, Connecticut - PLUMBING/HVAC COUNTER SALES
We are looking for teammates to join our Plumbing/HVAC Counter Sales team to provide our customers with exceptional service. We work best with versatile people who can learn fast, think on their feet, and can quickly become competent members of our team as we strive to continually exceed the expectations of customers. We are ALL IN for the customer!
We make a difference in the lives of our customers. At our Counter you are the front-line of our business providing walk-in customers and phone-in customers with the service and solutions they deserve. Your department will be a fast-paced, customer-service driven team environment.
Full-time positions available in our Fairfield County locations (Norwalk, Stamford, Bridgeport)
About Us:
BENDER is a fourth generation family owned and operated company, born and raised in Connecticut.
Growth opportunities: Grow with us as we continue to meet the needs of our customers.
Great Company Culture: We are a purpose-driven company who values customers AND employees.
Health Benefits
Paid Time
401(k) with a company match
Primary Responsibilities :
Sales & service clients
Answer heavy phones
Assist customers at the counter
Initiate quotes for all potential clients
Build and maintain relationships with diversified customer base (homeowners, contractors, and businesses)
Write up orders in a timely, accurate, and complete manner
Fulfill orders
Receive payment and customer authorization for all orders
Attend vendor product training sessions
Monitor inventory levels and replenish stock as needed
Organize and keep area neat, clean, and welcoming for customers
Contributes to team effort by accomplishing tasks as needed
Desired Skills and Experience:
Must have at least 2 years customer service or sales experience and be customer service focused
A positive attitude, exceptional work ethic, and a willingness to continually learn
Continuous improvement in product knowledge
Proficient communication and computer skills with the aptitude to learn new software programs
Ability and willingness to develop customer relations to generate new business
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Retail Sales: 2 years
Plumbing/HVAC: 1 year

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