Baton Rouge, Louisiana
General Manager Job Opening in Baton Rouge, Louisiana - Crestline Hotels & Resorts is currently hiring for a General Manager . The ultimate mission of this role will be to provide guidance to one of Crestline?s multi-million dollar business units by providing strong leadership and unparalleled customer service initiatives.
Positioned as one of Crestline?s Key Business Unit Leaders, this is a phenomenal opportunity to:
Be given superior support from the Corporate level all the way from Operations, Sales & Marketing, Accounting, IT, and Human Resources
A strong predictor of success for the General Manager will be the ability to:
Balance strategic planning with hands-on execution out on the floor in a fast-paced environment
Develop cohesion with direct reports and maximize each one?s potential
Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition
Successfully interact with Hotel Ownership, all key leaders and staff across the hotel, as well as key corporate staff
Key Accountabilities:
Strong focus and adherence to three of Crestline?s key success measures i.e. Revenue Index, Flex/Flow, and Guest Satisfaction ? your ability to influence and increase these upon starting is key
Staff Optimization ? develop a plan for all newly hired and current leaders so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days
Develop and get to know key players to include Hotel Ownership and Field/Corporate Staff within the first 30 days
Develop a positive relationship with all Sales staff to include onsite Sales as well as Regional Director of Sales and corporate Sales & Marketing Leadership ? Crestline?s Sales group is very hands-on and dedicated to market share growth!
:
Bachelor?s degree plus at least two (2) years of related General Manager experience; or High school diploma or equivalent plus at least six (6) years of related experience; or any equivalent combination of education and experience that provides the above skills, knowledge and abilities
Must have solid General Manager experience
Computer skills required ? must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases
Experience with hotel information systems required
Preferred Skills and/or Education:
Hotel Experience
PMS and M3 system experience
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Management: 2 years
General Manager: 2 years
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