Tampa, Florida
Call Center Representative Job Opening in Tampa, Florida - We have immediate job openings at our nationally accredited school that focuses on health care education. The positions are full-time temporary to full time, based out of our Tampa office working in the Service Contact Center within our Admissions Team.
Do you have a passion for helping others achieve their goals and overcome challenges? Are you confident speaking with different types of people? Does high-energy describe your personality? Are you a good listener and a patient problem solver? If you answered yes to these questions, then you might be a perfect fit for the Online Admissions Representative position at Ultimate Medical Academy (UMA).
UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online courses as well as hands-on training at our campuses.
As an Admissions Representative, you?ll help prospective students decide if enrolling at UMA is the right choice for their education. And you don?t need to have experience working at a school for this role, because we provide comprehensive paid training.
What You?ll Be Doing:
Contact prospective students via phone to conduct interviews.
Get to know prospective students? interests, backgrounds, challenges and goals to guide them in deciding if UMA is the right choice.
Complete paperwork and online forms timely, accurately and according to policies and procedures.
When appropriate, refer students to financial aid or specialized teams (military services, disability services, etc.).
Represent UMA professionally to the public, both inside and outside the school.
Skills and Traits Needed for Success:
Very strong phone and computer skills, including typing and data entry.
An outgoing personality with a desire to be successful.
Confidence and self-motivation.
Good problem-solving, time management and organizational skills.
Ability to speak clearly and accurately using UMA-provided scripts and presentations. You will be be giving overviews in a factual, ethical and compliant manner to potential students.
Uphold the standards set by your managers as well as our school accreditors, state regulators and the federal government.
Availability to work evenings and weekends.
Job Type: Full-time
Salary: $40,000.00 /year
Required education:
Associate
Required experience:
Sales: 3 years
Customer Service: 2 years
|
