Providence, Rhode island
Sales Associate Job Opening in Providence, Rhode island - Selling and Service
- Understands organizational objectives and makes decisions that align with the Company priorities and values
- Creates personal sales and clienteling strategies in partnership with management team
- Meets customer needs through solution-oriented and forward thinking
- Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace
- Creates positive impressions with customer by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style
- Demonstrates Coach's Selling and Service expectations at all times
- Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieve goals
- Demonstrates persuasive (not aggressive), confident, friendly and genuine service skills and selling behaviors
- Discusses product features and builds the sale by suggesting appropriate add on items to fit the customers' specific needs
- Follows up with customers consistently and genuinely to influence/close the sale
- Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
Workplace and Environment
- Creates enthusiasm and positivity for a shared vision and mission
- Fosters an environment of teamwork, trust, and collaboration with peers, customers and supervisors
- Demonstrates confidence when working with customers
- Welcomes feedback and adapts behaviors as appropriate
- Represents Coach as a brand ambassador at all times
- Is adaptable and flexible to change
- Promotes and endorces a team selling environment
Operations
- Completes daily operational tasks including maintaining store (sales floor and back room), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
- Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures
- Replenishes inventory on sales floor as needed
- Processes shipment as needed
Additional Requirements
- 1 to 3 years of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.
-High school diploma or equavilent; college degree preferred
- Knowledege of cash registers, basic computer skills (including the ability to use iPad/laptop)
- Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days
Job Type: Part-time
Required education:
High school or equivalent
Required experience:
selling: 1 year
|
